Design Surveyor

Design Surveyor

If you enjoy the work-life balance of getting out of the office / working from home to attend sites and being at the forefront of design in the Telecoms market, seeing what you put in front end come to reality, this Design Surveyor opportunity is one is for you.

Our Design Surveyor responsibilities include;

  • Assessing design requirements on surveys for Telecom sites (Rooftop, Greenfield and Streetworks)
  • Implement safe buildable designs as per the client’s specifications and current legislation
  • Provide quality assurance on site designs
  • Liaise and work with other departments to achieve design solutions
  • Contribute to the production of MSVs
  • Supporting Head of Design where required

We would love to hear from you if you have skills and experience in the following;

  • Previous Design Surveyor experience within the Mobile Telecommunications industry, or perhaps done a similar role as Design Engineer / Structural Engineer / Field Engineer / Auditor / Surveyor who has completed accurate surveying and understands structural and electrical design
  • On-site exposure as opposed to pure back office design
  • AutoCAD understanding

The Design Surveyor will play a huge part in the success of our design solution and will see growth opportunities as Comvergent invest further the coming months due to new project wins.

Our open plan offices have free-parking and are on the outskirts of Chester, meaning we’re easy to avoiding the busy city centre congestion. Comvergent would encourage those who aren’t local to apply as we allow working from home and flexibility in our working arrangements.

In return, you’ll work for a close-knit, innovative company that is invested in your wellbeing and personal development. Committed to employee engagement, Comvergent empowers each staff member to achieve their goals.

Comvergent promote other benefits such as; breakfast mornings, employee fun days, weekly fresh fruit baskets, staff events and other innovative ideas brought forward by the Comvergent Committee.

We are also proud to support both national and local charities through a range of fundraising activities that we encourage staff get involved in.

Please apply to hear more.

Asset Manager

Asset Manager – Technical Operations

Location: Reading / Daventry / Altrincham, with flexibility on either for the right candidate

No. of Positions: 1

Type of employment: Permanent

Our client, a leader in mobile telecommunications infrastructure with facilities across Europe, has an exciting new opening for a talented Asset Manager to join their team, with flexibility for work out of one of the offices above for the right candidate.

You will be reporting to the Infrastructure and Inventory Service Manager within the Technical Operations department. Your primary function will be to schedule and deliver maintenance activities and ensure asset health compliance of all our clients assets across the estate of circa 8500 sites in the UK.

Main job responsibilities include:

  • Delivery of planned and reactive maintenance activities
  • Management of defect triage processes with external partners
  • Management of facilities maintenance suppliers via contract administration
  • Reporting of asset health compliance across the portfolio
  • Performance reporting on customer inspection programmes
  • Driving Continuous Improvement activity to optimise operations and improve efficiency
  • Financial management of the maintenance budget of c.£10m – Reporting SLA and KPI performance
  • Manage risks and issues effectively, understand cost v recovery and risk mitigation planning
  • Thorough working knowledge of current Health & Safety practices and experience of proactive implementation

Skills and experience required:

  • Lean 6 Sigma would be an advantage
  • Managing maintenance activities on active communications equipment networks for TIS, DAS, Small Cells and Private LTE networks
  • Understanding of compliance with regards to asset health management
  • Experience of designing and/or installing operational site assets such as electrical installations, civil engineering works or rigging
  • Managing multiple contractors
  • Working to budgets

Core competencies:

The successful candidate will have an ability to think strategically and set direction, be able to lead change in a complex environment engaging effectively with team, suppliers and other stakeholders, be commercially astute, effective at risk management and prioritisation and highly financially and analytically competent.

The basics of supplier management, financial management and excellent communications skills along with the ability to present complex concepts clearly will be second nature to this candidate. You will have a detailed knowledge of asset management techniques and processes and the skills to drive optimisation of our performance to meet and exceed customer expectation.

You should be able to demonstrate a healthy thirst for information and a desire to find all the relevant data that impacts site maintenance and asset health as well as experience of delivering sustainability reporting and improvement programmes.

Academic profile:

Education: A sound educational background would be ideal, but we are considering experience first and foremost.

IT Skills: Proficiency in MS Office, including Excel, PowerPoint and Word

Work experience:

Approx. 5 years’ experience in managing assets across geographically disbursed sites in a telecoms or utilities environment

Other requirements:

Availability to travel to sites as required

SAP Billing Specialist

SAP Billing Specialist

Location: Reading (RG1)

Employment Type: Permanent

Salary: £30,000 – £35,000 per annum (depending on experience) + Bonus and benefits

Start Date: ASAP

Our Client, a leader in mobile telecoms infrastructure with locations across Europe, are seeking a talented SAP Billing Specialist to join their team working in the heart of Reading.

Reporting into the Head of Estates & Infrastructure, Insight & Data, within the Operations department you will be primarily responsible for providing support to the Billing team. You will be helping to maintain the highest standards of finance contract maintenance and ensuring all invoices are produced in an accurate and timely manner alongside liaising with senior stakeholders and providing excellent quality service to customers.

In return, you will be working for a company that invests heavily in their employees and offer long term opportunities for personal growth and development.

Responsibilities:

  • Ensure all billing is processed in an accurate and timely manner
  • Take ownership of the business areas assigned, attending customer meetings, liaising with senior internal stakeholders and account managers for those businesses to ensure the highest quality service is provided
  • Processing and reconciliation of invoicing
  • Support the Annual Framework Reconciliations
  • Reporting to the business areas on key metrics and stats when required
  • Work with the internal accounting team to support budgeting and revenue related queries
  • Work with internal and external auditors to validate controls and corroborate findings
  • Document interpretation and contract set-up
  • Per annum contract maintenance and invoicing
  • Processing of ‘One-Off’ invoice requests as and when required
  • Extensive use of SAP Real Estate, Agora systems
  • Problem solving and answering queries from both internal and external customers
  • Promote an effective Safety, Health and Environment culture, to ensure a safe and healthy working environment within area of operation
  • Maintain a secure working environment in line with the requirements of the Client’s Security Policy in order to protect individuals, information and Client assets

Skills and Experience Required:

  • Understanding and experience of SAP billing systems
  • Commercially minded, interpreting detailed contracts and extracting relevant financial information
  • Experience within a Finance/Billing environment
  • Excellent administrative and organisational skills with the ability to work to tight deadlines
  • Ability to multi-task and prioritise workload with good judgement of when to escalate when necessary
  • Able to manage and deliver expectations of seniors within the business
  • Excellent attention to detail, high level of accuracy and numeracy
  • Experienced user of Excel and other MS Products
  • Must be highly self-motivated, customer focussed and be able to work as part of a team
  • Excellent interpersonal and communications skills, both written and verbal
  • Availability to travel as required

Interested and looking for the next step in your career? Click apply today!

Data Analyst

Data Analyst

Location: Reading (RG1)

Employment Type: Permanent

Salary: £50,000 – £55,000 per annum + bonus and benefits

Start Date: ASAP

Our Client, a leader in Mobile Telecommunications infrastructure across Europe, is seeking a skilled Data Analyst to join their team.

Reporting to the Head of Estates & Infrastructure, Insight & Data, within the Operations department you will be primarily responsible for the enablement of business decision making by providing data, statistical, and analytic expertise to help support the discovery of actionable insights. Alongside this, you will be working with senior stakeholders within the business to ensure insights are produced in an accurate and timely manner.

Role Responsibilities:

  • Ad-hoc statistical and predictive modelling, supporting a variety of Telecoms business initiatives
  • Advanced Excel development integrating numerous sources, utilising existing, and developing new, business logic
  • Support for complex data migration/integration activities
  • Ongoing business analysis, requirements, interpretation and report/analysis development
  • Define and/or implement solutions that fully meet the needs of internal and/or external customers and other stakeholders in terms of time, nature and contents and provide added value
  • Regularly identify new opportunities for business development wherever possible
  • Be proactive and creative in identifying areas for improvement in the work environment and propose creative added-value ideas (working methods, processes, services, technology, systems or others) provide action proposals

Skills and Experience Required:

  • Solid experience in Excel and database technology
  • Experience with SAP
  • Knowledge of Power BI would be desirable
  • A background in statistics and business intelligence reporting
  • An appreciation of business/systems analysis
  • 3- 5 years + Data analysis experience
  • Experience with accommodating a demandingmulti-work stream program experience
  • Relevant skills and experience with a background in Telecommunications desirable but not a requirement
  • Experience of working in a multinational company

Interested and want to know more? Click apply today!

Energy and Sustainability Manager

Energy and Sustainability Manager

Location: Main office in Reading, with other locations in Warwick & London

Employment Type: Permanent

Salary: £50,000 – £60,000 (depending on experience) + Bonus & Benefits

Start Date: ASAP

Our Client, a leading provider of mobile network infrastructure working at the heart of 5G deployment in the UK are seeking a talented Energy & Sustainability Manager to join their team.

Reporting to the Service and Network Operations Manager within the Technical Operations department, you will be joining right at the start of our Client’s exciting journey and will lead activities which will ensure the Client’s site assets and processes deliver phenomenal customer service promoting a positive reputation across the industry. You will also develop new ways of working, utilising new tools and technology to support new customer points of presence as the business grows.

In return, you will work for a dynamic and engaging employer who are heavily focused on their employee’s personal growth and development and as such can provide a long term career with opportunities to grow within an exciting and evolving industry.

Role Responsibilities:

  • You will be accountable for energy cost and recovery control (Circa £10M per annum) in addition to forecasting and budgeting for volume / cost of energy needed and all UK compliance and governance requirements.
  • Responsible for executing group policy on energy billing and recovery and represent the UK in the Global Energy Control group in the Client.
  • Be the main UK point of contact in relation to consolidating and co-ordinating carbon reporting and emission reduction / sustainability programmes.
  • The role will require the management of significant change projects, acting as the Transition Officer responsible for transition to the Global Energy Control model and overseeing the delivery of capital improvement programmes.
  • You will be responsible for managing a variety of supplier contracts, including contract and demand management; managing internal approvals and validations in forecasting & budgeting activities; optimising regulated items within energy cost; managing internal and external reporting, including KPIs, customer cost v recovery and risk mitigation planning and; driving continuous improvement activity to optimise operation including energy efficiency and technology.

Skills and Experience Required:

  • 5- 10 years’ experience in the energy sector preferably with a multi-site, multi-customer organisation.
  • Energy trading basics.
  • UK energy regulation, carbon and sustainability reporting.
  • Financial control and budgeting.
  • Experience managing teams and multiple external suppliers.
  • Experience working in an international cross-cultural environment.
  • Managing change, enabling and embracing growth.
  • Excellent communication skills and a strategical mindset.
  • Able to present complex concepts clearly and effectively.
  • Spanish – Would be an advantage but not essential.
  • Lean 6 Sigma – Would be an advantage but not essential.
  • Hold a driver’s license and be available to travel as visits to other office locations may be required at points.

Interested and want to know more? Click Apply today!

Project Coordinator

Project Coordinator
Location: Remote Worker / Chester

*** Project Coordinator must have had prior experience in the Telecoms industry ***

Project Coordinator responsibilities;

  • Manage resource requirements within the team using the project tracker for job/resource availability and provide status updates
  • Ensure the internal and external client tracker is reconciled
  • Complete exception reporting and resolve exceptions
  • Ensure internal trackers and database with client system, ensuring alignment and correct data input
  • Collate and generate job packs / Handover packs (HOP’s)
  • Act as point of contact for HOP exception clearance/resolution
  • Assign to relevant resources and manage snag process/trackers
  • Act as escalation for any outage or access issues to site / point of contact
  • Review materials / picklists and escalating any issues to the relevant specialist for resolution (Rigging/I&C/Transmission)
  • Generate orders and manage the PO process
  • Support the project manager and project administrator as required
  • Work closely with assigned Project Managers acting as a key point of contact for all project queries and updates
  • Ensure all project documentation is up to date, version controlled and available in the correct folder
  • Processing of scheduled work, access, outages, MEWP etc., define standard processes, Admin headcount matrix managed across PMO.

Experience from Project Coordinator;

  • Previous experience working in a Telecoms (Fixed or Wireless)
  • Previous experience working as a Project Coordinator on a fast-paced project

Technical Competencies from Project Coordinator;

  • Excellent communication and influencing skills
  • High attention to detail
  • Excellent organisation, time management and administrative skills
  • Ability to work under pressure and with time constraints

Qualifications;

  • Minimum of 5 GCSE (A*-C or equivalent)
  • Studying towards Project Management qualification would be desirable

In return, you’ll work for a close-knit, innovative company that is invested in your wellbeing and personal development. Committed to employee engagement, Comvergent empowers each staff member to achieve their goals.

In a happy and healthy office, you’ll work with a team of colleagues who take pride in their role and believe in cooperation and openness with each other.

Comvergent promote other benefits such as; breakfast mornings, employee fun days, weekly fresh fruit baskets, staff events and other innovative ideas brought forward by the Comvergent Committee.

We are also proud to support both national and local charities through a range of fundraising activities that we encourage staff get involved in.

Feel free to contact us for more information.

Product & Solutions Engineer – Telecoms

Product and Solutions Engineer – Mobile Telecoms

Location: Reading (RG1)

Employment type: Permanent

Salary Expectation: £65,000 per annum + bonus and employee benefits

Start Date: ASAP

Our Client, a Europe leading specialist in tower operation and mobile network infrastructure provision, are seeking a knowledgeable Product and Solutions Engineer to join their team working within their office in Reading.

Reporting in to the Head of Product & Solutions, you will be part of a team whose purpose is to help create products and solutions to sell to both MNO’s (mobile network operators) and other customers across the UK. To achieve this you will work alongside other teams within the business to assess customer requirements and provide the technical input which leads to the creation of desired products, solutions, services and capabilities.

This role is ideal for a seasoned solutions & product design veteran within the telecoms sector who is looking for a long term role with a company that actively invests in the careers and professional development of their employees.

Role Responsibilities:

  • Provide Technology insight – including opportunities and threats. Continual research of current and emerging technologies and proposing changes where needed
  • Capture and assess detailed customer requirements
  • Strategize with the sales team to create customised solutions, based on common products, components and capabilities
  • Identify and research solution options
  • Identify and engage with suitable potential suppliers and partners
  • Develop and maintain relationships with customers & suppliers at SME level
  • Lead projects and work in a virtual team
  • Assessing the business impact that certain technical choices have
  • Produce documentation including requirements specifications, and product / solution specifications
  • Undertake design and costing of new products and solutions, at each stage of design maturity
  • Develop business cases to meet Client’s rules / financial hurdles
  • Perform technical testing and arranging trials as required
  • Support the sales team with all technical related queries
  • Act as a Subject Matter Expert both internally and externally

Skills and Experience Required:

  • Demonstrable experience within Telecoms industry ideally 10 years+ working within or closely with MNOs.
  • Degree level education in an engineering or other relevant discipline
  • A solid understanding of:
    • RF environment for macro sites and small cells
    • Site design and deployment, including a working knowledge of acquisition, design and planning requirements for both rooftop and greenfield deployment
    • Structural aspects for site design
    • Small Cell deployment
    • In building cellular systems
  • A deeper knowledge in one (or more) of the following:
    • DAS systems
    • Open RAN
    • Private networks
    • Connectivity
    • Network architecture
    • 5G
    • WiFi
    • Data networks
  • Knowledge of GIS/Mapping tools at an intermediate level would be advantageous
  • Able to lead projects and work in a virtual team
  • Able to work with customers & supplier at SME level
  • High-level communication skills
  • Exceptional interpersonal skills
  • Ability to present ideas in a clear, user-friendly way
  • Attention to detail
  • Availability to travel when required for the role

Interested and want to know more? Click Apply today!

Programme Manager Telecoms

Programme Manager – Small Cells & DAS Projects

Location: Office locations available in Reading (preferred), Altrincham or Daventry with an expectation to work a blend of remote and office & travel to client sites when required.

Role type: Permanent

Salary Expectation: £50,000 – £60,000 per annum (depending on experience) + Benefits

Start Date: ASAP

Our Client, a Europe leading Tower Operator and Mobile Network Infrastructure provider working at the heart of 5G within the UK are seeking a skilled Programme Manager to join their team.

The Programme Manager will be reporting in to the Programme Director and will be responsible for the lead and overall delivery of account activities including Small Cell and Distributed Antenna System networks with scope for additional activities beyond this.

This role is ideal for a Programme Manager or an experienced Senior Project Manager working within an MNO (Mobile Network Operator) who is seeking the next step in their career with a dynamic and exciting business that offers long term career development.

Role Responsibilities:

  • Lead the definition of business unit programme scope, goals and deliverables and produce the Programme Initiation Document (PID)
  • Lead and Direct the planning of projects and work streams within the programme, ensuring the tasks and resources required are identified and each produces a comprehensive project plan establishing project timelines, dependencies and critical paths
  • Establish and lead the cross functional and multi-disciplined teams, both direct and virtual, required to deliver the programme, agree allocation of activities and manage their performance throughout the programme
  • Plan and agree the programme/project budget and control delivery costs across each project and work stream within the programme
  • Deliver MNO demand for small cells to time and cost, provide weekly and monthly reporting to internal and customer stakeholders
  • Deliver DAS system demand to time and cost, Provide weekly and monthly reporting to internal and external customer stakeholders
  • Support development of small cell & DAS products to meet customer expectation for street level and indoor telecoms equipment
  • Define and ensure standards of delivery, product specification and documentation of 3rd party suppliers are aligned to programme requirement
  • Define and implement programme controls and governance to ensure process, documentation, risks and issues and Health and Safety practice comply with best practice and ISO standards
  • Lead stakeholder engagement, providing progress and status reports in line with agreed Communication Plans, including contribution at the relevant Steering Boards and through all agreed reporting mechanisms
  • Manage key dependencies and interfaces between projects and work streams within the programme, resolving any issues escalated

Skills and Experience Required:

  • Degree level qualification or significant relevant industry experience with Mobile Network Infrastructure rollout/deployment.
  • Minimum of 5 to 7 years’ experience in Small Cell or DAS roll out or similar consolidation programmes supporting Mobile Network Operators
  • Excellent networking and customer facing skills with good knowledge of key stakeholders in the UK Telecoms market
  • A Proven track record in the delivery of multiple installation projects and programmes in the telecommunications street level/indoor environment
  • Ideally holding a project management qualification such as: APM Practitioner Qualification, Managing Successful Programmes or Prince 2 Practitioner
  • Lean, Six Sigma (or Lean Six Sigma) practitioner
  • Ability to travel to client sites/other Client offices when required

Interested and want to know more? Click Apply today!

HOP Project Coordinator

Job Title – HOP Project Coordinator
Job Location – Chester, Cheshire or Remote working


Job Role:

The HOP Project Coordinator will assist with the delivery of the goals and objectives of the company’s customer’s projects and deliver effective, flexible field engineer resource solutions to support their changing business demands. The role requires excellent communication and organisational skills with relevant industry experience and an ability to be proactive in meeting with and exceeding customer expectations and service level agreements.

Responsibilities

  • Collate and generate job packs / Handover packs (HOP’s).
  • Coordinate the production of HOPs for multiple workstreams.
  • Act as point of contact for HOP exception clearance/resolution.
  • To ensure the internal and external client tracker is reconciled with internal system.
  • Verify information on HOPs with different departments (Rigging/Build/etc) to ensure quality of HOP is maintained prior to client submission.
  • Ensure internal trackers and database with client system, ensuring alignment and correct data input.
  • Assign to relevant resources and manage snag process/trackers.
  • Interface between our new/existing Customers and other departments.
  • Work closely with assigned Project Managers acting as a key point of contact for all project queries and updates.
  • Work with the Project Manager to ensure all project documentation is up to date, version controlled and available in the correct folder.
  • Ownership of project delivery problems raised by customers.
  • Escalation of appropriate issues both internally and externally to resolve resource and delivery issues.

Experience

  • High attention to detail
  • Project Coordination experience within Telecoms
  • Project Delivery experience within Telecoms or IT
  • Effective communication and influencing skills
  • Flexibility in approach to work
  • Eagerness to improve and self-learn
  • Excellent customer skills
  • Excellent telephone manner
  • Advanced IT skills and experience, MS Office, MS Project preferred
  • Ability to work under pressure and with time constraints
  • Experience in working as part of a busy team

Key: HOP’s, Project Coordinator, Project Delivery, Telecommunications

Estates Maintenance Manager

Estates Maintenance Manager

Location: Reading in Q1 2021 (with some remote work)

Employment type: Permanent

Salary: £50,000 – £60,000 per annum (dependent on experience) + Benefits

Start Date: ASAP

Our client, a leader in Telecommunications and Mobile Network Infrastructure with a strong presence across Europe are seeking an Estates Maintenance Manager to join their team. This role will be working from their office in Reading (with some remote work in the current climate) and will report directly to the Head of Operations within the Technical Operations department.

You will be directly accountable for the maintenance, health, and compliance of all the Client’s assets across their estate (over 8,000 sites across the UK that are part of a variety of operations within the business) and will assist in the delivery of asset capital programmes such as security improvements and capex maintenance, alongside taking accountability for the physical security strategy and its application, coordinating with customers and the wider industry on specific risks and initiatives when required.

Experience/Skills required:

  • Experience of working within the Telecoms (mobile network infrastructure) or Utilities sectors essential.
  • Formal education in a relevant engineering discipline is essential (M&E, Civil or structural engineering).
  • Previous expertise in managing asset maintenance across a large geographical area in a telecoms or utility environment.
  • Experience of managing maintenance programmes on active equipment/ communication networks. DAS, Small Cells, Private LTE for example.
  • Strong understanding of Compliance with regards to asset health.
  • Experience of designing and/or installing operational site assets such as electrical installations, civil engineering works or rigging.
  • Experience of working with and managing multiple contractors.
  • Ability to write specifications and scopes of work. Partnering with Procurement function to on-board new suppliers as required for the role.
  • Previous experience with formulating maintenance programmes, Budget building and management/ control on large scale projects.
  • Knowledge of Lean Six Sigma practices desirable but not essential.
  • Ability to travel to sites and customers as and when required.

Interested and want to know more? Click Apply today!