Civils Supervisor

Job Title – Civils Supervisor
Job Location – Margate
Jod Description:

  • To supervise and line manage the civils/cabling/splicing gangs to ensure control and management of the 3rd party civils/cabling sub-contractors, on-site;
  • To meet OHS, construction, build quality, productivity and efficiency targets;
  • To manage any welfare requirements of the civils/cabling/splicing gangs;
  • To liaise with local authorities and residents as appropriate to ensure compliance with local requirements prior to and during any construction;
  • To ensure that the correct liaison with local authorities and residents has taken place and any local requirements are adhered to.
  • To attend any meetings as required, on-site or at the local authorities’ premises;
  • To provide technical expertise and be the single point of contact/escalation on all aspects of fibre build and construction; this includes all civils (including re-instatement), cabling and splicing/testing activities, plus production/completion of associated (as-built) documentation within agreed timescales;
  • To manage and track the build/construction team deliverables, ensuring compliance with OHS, contract obligations, and achievement of SLAs and KPIs;
  • To deliver the agreed monthly site audit documentation and implement any corrective action/continuous improvement plans;
  • To provide regular progress updates of individual jobs to the fibre services teams as required;
  • To be an on-call supervisor (scheduled as part of the agreed rota) to manage any fibre network maintenance call outs to satisfactory resolution. This includes providing regular reports and customer updates.

Experience

  • Detailed experience of UK fixed and cable operator network build guidelines and ways of working, including GPON, FTTX and HFC networks;
  • An in-depth knowledge of The New Roads and Street Works Act, 1991 (NRSWA), and its ancillary legislation and the various Codes of Practice;
  • Accreditation to NRWSA Supervisor level; Have a first aid qualification and ideally trained to Site Supervisor Safety Training Scheme (SSSTS) level;
  • An in-depth knowledge of HSG47 “Avoiding danger from underground services”, together with all OHS requirements and applicable laws;
  • Good network within the UK fibre services industry – both suppliers and customers;
  • Excellent understanding of fibre network architectures and network topologies;
  • 5+ years of network build experience in the UK fibre services industry or civils industry;
  • Excellent knowledge of FTTx topology including mixed networks with GPON, G.Fast, VDSL, HFC, DOCSIS;
  • Strong knowledge of available passive components applicable to FTTx networks and FTTx deployment technologies;
  • Extensive experience with civil engineering and telecoms deployment, including Detailed Design and As-Built Engineering;
  • Extensive experience conducting quality control of fibre engineering build/construction;
  • Experience of managing OSP civils operatives and cabling/splicing engineers;
  • Solid understanding of OSP network build key drivers affecting cost in OSP network roll outs;
  • Analytical and demonstrates ability to solve build/construction and/or operations related problems;
  • Profound understanding of customer challenges within fibre network domain;
  • Ability to work as part of an on-call rota, including night work as part of a 24×7 SLA;
  • Ability to gain confidence with the customer;
  • Demonstrates active listening skills with customers and internal teams;
  • Shows personal accountability and result oriented behaviour at all times;
  • Actively builds and maintains a wide contact network with customers, suppliers, Local Authorities/Councils, competitors and Ericsson colleagues;
  • Good knowledge of network build from exchange/head end to customer premises;
  • Good knowledge of CDM Regulations and up-to-date working knowledge of related legislation;
  • Good knowledge of private wayleave and customer consents;
  • Knowledge of the catalogue of HAUC & NJUG published advice notes;
  • Knowledge of the various trench excavation methods, including but not limited to: manual digging, top-cutting, mechanical trenching, narrow trenching, mole-ploughing, directional-drilling;
  • Good knowledge of backfill & reinstatement materials & their associated HAUC approval status.
  • Good knowledge of the traffic management Code Of Practice
  • Good knowledge of TMA and permitting/noticing legislation

Broadcast Support Engineer

Broadcast Support Engineer
Location: London, NW10

Our client, a leading Broadcast & Media organisation located in London is seeking an experienced Broadcast Support Engineer who can supervise hardware and broadcast systems that are used across their TV network and provide a ‘systems integrator’ approach to technical support on various systems. They’re seeking an Engineer as opposed to pure Operations support, someone who understand system integration with broadcasting systems and equipment.

Broadcast Support Engineer responsibilities;

  • Technical broadcasting system support including; Playout Center, Studio, Tapeless Production System, Editing Suites, ENG equipment and IT and Network Infrastructure
  • Maintain specialist equipment for video production, broadcast and satellite transmission and interactive media
  • Minimise loss of service when equipment fails by quickly identifying and implementing alternative methods of service to ensure no blackouts
  • Analyze and repair technical faults on equipment and systems
  • Setting up and operating editing facilities for post production
  • Setting up and operating equipment and transmission links outside live broadcasts

Broadcast Support Engineer background & skills

  • Minimum of 3 years in Broadcasting, but preferably more than 5 years
  • Strong technical understanding of broadcasting systems, specifically in key areas such as;
    • Production Systems / Studio equipment; Camera, Vision Mixers, Audio Mixers etc
    • Playout Automation Systems
    • Systems used in Newsroom environments
  • Strong Systems Integration background

Project Finance Administrator

Project Finance Administrator
Location: Chester, CH4 8RH

Comvergent have an opportunity in it’s Head Office in Chester for a Project Finance Coordinator to join our team. Reporting to the Project Finance Coordinator you will act as a conduit between the project delivery team and the finance function ensuring that accurate information and data can be easily accessed to help the business assess all areas of financial performance, principally profitability, billing progress and future performance.

Project Finance Administrator responsibilities;

  • To gather all information relating to projects billing cycles including:
  • Keeping accurate records of PO and matching it to work completed
  • Ensuring the project keeps an accurate list of work completed with values assigned to it.
  • Raising sales invoices, based on customer approval and work completed
  • Escalating issues around acceptance and out PO cover to the customer and working with them effectively to solve any issues as quickly as possible
  • Ensuring company’s ERP system is up to date with all PO numbers

Experience required from Project Finance Administrator;

  • Previous Finance Administration experience
  • Clear communication skills
  • Flexibility in approach to work
  • Excellent telephone manner
  • Previous ERP exposure would be beneficial
  • Minimum 5 GSCEs A*-C required (including Mathematics)

In return, you’ll work for a close-knit, innovative company that is invested in your wellbeing and personal development. Committed to employee engagement, Comvergent empowers each staff member to achieve their goals.
In a happy and healthy office, you’ll work with a team of colleagues who take pride in their role and believe in cooperation and openness with each other.
Comvergent promote other benefits such as; breakfast mornings, employee fun days, weekly fresh fruit baskets, staff events and other innovative ideas brought forward by the Comvergent Committee.
We are also proud to support both national and local charities through a range of fundraising activities that we encourage staff get involved in.

Project Manager

Project Manager
Location: Chester, CH4 8RH

Comvergent currently have an exciting opportunity for a telecoms Project Manager to join our Chester office. The Project Manager will be responsible for managing the successful delivery of projects while ensuring contracted levels of service are maintained.
Project Manager responsibilities;

  • Attend client review meetings / conference calls and respond to client escalations / feedback
  • Acting as a client point of contact and monitor delivery/performance against client expectations
  • Manage the P&L of the account to ensure milestones are met
  • Manage work in progress
  • Implement delivery improvement plans
  • Line manage several project coordinators
  • Own and manage daily project delivery including;
    • Quality and timelines of operational and handover documentation
    • PIVs, RAMS, Access Requests, Outage Requests, HOPs etc
    • Monthly project planning reporting vs SLA to customer and internally

Background of Project Manager;

  • At least 2 years recent telecoms project management experience. Telecommunications background is essential.
  • A recognised Project Management qualification (PMI, Prince 2 etc)

Essential skills from Project Manager;

  • Current knowledge of network technologies across fixed and mobile infrastructure
  • Excellent communication skills that encourage strong relationships internally and externally
  • Ability to Multitask, meet deadlines and problem solve in busy working environments
  • Ability to negotiate and resolve conflicts

In return, you’ll work for a close-knit, innovative company that is invested in your wellbeing and personal development. Committed to employee engagement, Comvergent empowers each staff member to achieve their goals.
In a happy and healthy office, you’ll work with a team of colleagues who take pride in their role and believe in cooperation and openness with each other.
Comvergent promote other benefits such as; breakfast mornings, employee fun days, weekly fresh fruit baskets, staff events and other innovative ideas brought forward by the Comvergent Committee.
We are also proud to support both national and local charities through a range of fundraising activities that we encourage staff get involved in.

Field Delivery & Resource Manager

Field Delivery & Resource Manager
Location: Chester, CH4 8RH

Comvergent have an opportunity in our Chester office as a Field Delivery & Resource Manager. Responsible for the overall strategy, delivery and ongoing development of Field Services, customer satisfaction and achieving business objectives ensuring the profitability of field services.
Responsibilities of Field Delivery & Resource Manager;

  • Proactively manage, coach and develop a high performing and motivated team which delivers a trained, capable and flexible engineering resource with transferable skills to meet and exceed our customers SLA
  • Responsible for ensuring safe working practices for all employees and agents within field services and ensuring the appropriate training and health and safety requirements/standards are met
  • Responsible for the effective management of all regional personnel, including motivating and leading the team, establishing performance objectives and personal development plans.
  • Responsible for developing and ensuring the Field Services resource plan is aligned to current and future customer requirements

Essential Skills & Experience;

  • 5+ years experience of managing widely dispersed teams in Telecoms (Field Engineer resource)
  • Strong knowledge of Microwave deployment planning
  • Strong analytical skills
  • Budget management experience (forecasting and control)
  • Workforce management processes and systems experience

In return, you’ll work for a close-knit, innovative company that is invested in your wellbeing and personal development. Committed to employee engagement, Comvergent empowers each staff member to achieve their goals.
In a happy and healthy office, you’ll work with a team of colleagues who take pride in their role and believe in cooperation and openness with each other.
Comvergent promote other benefits such as; breakfast mornings, employee fun days, weekly fresh fruit baskets, staff events and other innovative ideas brought forward by the Comvergent Committee.
We are also proud to support both national and local charities through a range of fundraising activities that we encourage staff get involved in.

Project Planning Manager

Project Planning Manager
Location: Chester, CH4 8RH

Comvergent are looking to add a Project Planning Manager to their PMO function in the Chester (HQ) office. The Project Planning Manager will provide line management to project managers and ensure they proactively deliver a trained, capable and suitably dimensioned engineering resource to meet our customer’s expectations and the service level agreement in line with performance and delivery requirements.

Responsibilities of Project Planning Manager include;

  • Managing the PMO team and ensure the successful delivery/performance against client expectations
  • Attend customer review meetings
  • Taking ownership of project processes, monitoring, reviewing and improving the following;
    • Financial – Bids (RFQ)/Quotes/PO/Contract and Variation
    • Hardware and materials
    • Logistics / Delivery
    • Scheduling – Survey/Build/Resources
    • Handover – HOPs
    • Time recording / resource cost recording
  • Responsible line for Project Managers
  • Oversee the effective Profit and Loss (P&L)
  • Implement delivery improvement plans where appropriate

Background from Project Planning Manager;

  • At least 5 years telecoms project management experience
  • A recognised project management qualification (PMI)

Skills required:

  • Current knowledge of network technologies across fixed and wireless infrastructure
  • Ability to multitask, meet deadlines and problem solve in stressful situations
  • Ability to negotiate and influence
  • Excellent communication skills

In return, you’ll work for a close-knit, innovative company that is invested in your wellbeing and personal development. Committed to employee engagement, Comvergent empowers each staff member to achieve their goals.
In a happy and healthy office, you’ll work with a team of colleagues who take pride in their role and believe in cooperation and openness with each other.
Comvergent promote other benefits such as; breakfast mornings, employee fun days, weekly fresh fruit baskets, staff events and other innovative ideas brought forward by the Comvergent Committee.
We are also proud to support both national and local charities through a range of fundraising activities that we encourage staff get involved in.

Project Coordinator

Project Coordinator
Location: Chester, Cheshire

Comvergent have a fantastic opportunity available in our Chester office working in the PMO function as a Project Coordinator. The Project Coordinator will be working on technical engineering telecommunications projects that Comvergent deliver to large customers.
Project Coordinator responsibilities include;

  • Collate and generate job packs / Handover packs (HOP’s)
  • Act as point of contact for HOP exception clearance/resolution
  • Manage resource requirements within the team using the project tracker
  • Ensure the internal and external client tracker is accurate
  • Ensure internal trackers and database with client system, ensuring alignment and correct data input
  • Review materials / picklists and escalating any issues to the relevant specialist for resolution (Rigging/I&C/Transmission)

Experience required;

  • Project Coordination experience within Telecoms (essential)
  • Project delivery experience withing Telecoms (essential)
  • Working in a busy team

Skills required from Project Coordinator;

  • High attention to detail
  • Effective communication and influencing skills
  • Flexibility approach to work
  • Excellent telephone manner
  • Excellent organisational and time management skills
  • Strong IT skills; Microsoft office (Excel)
  • Ability to work under pressure and time constraints

In return, you’ll work for a close-knit, innovative company that is invested in your wellbeing and personal development. Committed to employee engagement, Comvergent empowers each staff member to achieve their goals.
In a happy and healthy office, you’ll work with a team of colleagues who take pride in their role and believe in cooperation and openness with each other.
Comvergent promote other benefits such as; breakfast mornings, employee fun days, weekly fresh fruit baskets, staff events and other innovative ideas brought forward by the Comvergent Committee.
We are also proud to support both national and local charities through a range of fundraising activities that we encourage staff get involved in.

MCR Engineer

MCR Operator
London

Our client, a leading Broadcasting organisation is seeking an experienced MCR Operator / Transmission Controller to join their MCR in London. The MCR Operator will work as part of a team receiving live feeds and records feeds via Satellite, MPLS, CDN, Fibre, Q-Lins and 3G/4G devices such as TVU.
Responsibilities of MCR Operator;

  • Undertake monitoring Control of the channel off air and escalation process with DTH providers
  • Effectively receive and record Feeds (Live 2way / Tape feed) and Live Programs via Satellite, MPLS, CDN, Fibre, Q-links and 3G-4G cellular devises such as TVU
  • Controlling the quality of receiving Feeds
  • Monitor the receiving tape feeds and live programs
  • Use Data-miner in controlling and monitoring all MCR equipment and highlight if any alarm appears in critical devices
  • Pointing the steerable antenna to the required satellites and reduce the action time
  • Add sources/maintain the monitoring system
  • Coordinate effectively with operators in the field to support remote operations via satellite, fibre, and IP networks
  • Identify faults and take immediate preventative action to restore traffic
  • Undertake routine testing, preventative and corrective maintenance of transmission systems and ancillary equipment
  • Report technical issues to Handovers and Ticketing System

Background & Skills from MCR Operator;

  • Up to date and familiar with MCR Systems/Equipment
  • Experienced in a 24 hour support Master Control Room
  • Good foundation understanding of satellite communication technology including Downlink, Uplinks, L-band Matrix, IRD’s and spectrum Analysers
  • Confident understanding of Broadcasting standards including 3G-SDI, HDSDI 1080i, SDI, AES/EBU, MPEG, PAL 625, NTSC 525 and Relevant measurement tools
  • Good knowledge of Video Compression
  • Good knowledge of Broadcast media server workflows – Ingest – Transcoding
  • IP networks (TCP/IP, FTP, UDP, Streaming and Store and Forward)
  • Understanding of newsroom production systems and procedures

Project Administrator

Project Administrator

Location: Chester (Saltney), Cheshire

Due to the business growing Comvergent require a Project Administrator who can work from our Chester offices located along the River Dee. Our friendly and professional working environment also offers career growth within the Telecommunication industry.

Project Administrator responsibilities include;

  • Planning and scheduling Engineers site access requirements
  • Scheduling of engineers work load
  • Tracking and reporting of all planned / scheduled activities
  • Updating records within Excel
  • Sending daily/weekly reports to Project Coordinator
  • Organising logistical solutions

Skills

  • Good use of Microsoft Excel
  • Strong Administration skills
  • Excellent telephone manner and communication skills
  • Able to multitask
  • Previous experience scheduling work loads in the past for Engineers (desirable)
  • Able to work from our Chester office Monday to Friday
  • Able to work independently
  • Able to react to fast paced environment

In return, you’ll work for a close-knit, innovative company that is invested in your wellbeing and personal development. Committed to employee engagement, Comvergent empowers each staff member to achieve their goals.
In a happy and healthy office, you’ll work with a team of colleagues who take pride in their role and believe in cooperation and openness with each other.
Comvergent promote other benefits such as; breakfast mornings, employee fun days, weekly fresh fruit baskets, staff events and other innovative ideas brought forward by the Comvergent Committee.
We are also proud to support both national and local charities through a range of fundraising activities that we encourage staff get involved in.

Sales Executive

Job Title – Sales Executive

Job Location – Warrington, Cheshire, UK

Job Role:

The role of ‘Sales Executive – Hosting Products’ is to drive pure product sales through the Hosting line of business.

Responsibilities

  • Targeted to drive hosting product sales
  • Penetrating existing the client base to identify and convert product based leads
  • Supporting existing the teams with existing opportunities and acting as product sales SME
  • Developing relationships with target vendors to develop new business opportunities within the product space
  • Keeping appraised of all new product developments within the target vendors and ensuring proper training is undertaken
  • Ensuring all partnerships are supported with the relevant product accreditation and working with technical teams to maintain relevant partner status
  • Working with marketing to ensure supporting collateral to support telephone leads is up to date and relevant

Experience

  • Excellent desk based telephone sales experience
  • Strong experience in a high volume product sales environment
  • Experience with 3rd party vendor liaison and pulling through new opportunities via this route
  • Experience of supporting other sales teams within a business
  • Excellent communication skills
  • Commercial awareness
  • Customer engagement and management experience