SHE Advisor – Telecoms

SHE Advisor – Telecoms

Start Date: ASAP

Location: Nationwide

Employment Type: Permanent

Salary: £Negotiable + Benefits

Our Client, a European leader in Mobile Telecommunications Infrastructure are seeking a SHE Advisor to join their team. This role will be covering sites nationwide and reports in to the SHEQ lead within the SHE department.

Role Responsibilities:

  • Prepare and undertake audits and inspections of all company operations.
  • Investigate reports of accidents incidents and near misses. Determine their cause and make recommendations for improving recurrence prevention and controls.
  • Develop health and safety procedures and guidance as required.
  • Prepare health and safety reports and statistical/performance data.

Skills and Qualifications Required:

  • 3 years previous experience working in Health and Safety
  • Previous experience of working in the Telecoms industry would be advantageous
  • Enthusiastic and innovative who is a self-starter
  • Knowledge of CDM
  • NEBOSH / NCRQ Diploma or equivalent
  • Grad IOSH ideally working towards CMIOSH
  • Internal or External Audit qualification ( 45001, 9001. Or 14001)
  • Knowledge of M&E Systems

Interested and want to know more? Click apply today!

Quality Manager Telecoms

Quality Specialist – Telecoms

Start Date: November

Employment Type: Permanent

Location: Winchester (SO21) in 2020 then Reading in 2021

Salary: £Negotiable

Our Client, a European leader in Mobile Telecommunications Infrastructure are seeking an experienced Quality Manager to join their team. Working initially from their office in Winchester (with a planned office move to Reading in 2021) this role will be reporting directly to the Head of P&O within the Corporate Department and will primarily involve implementing and enforcing compliance & quality guidelines to ensure all deliverables are accurate and of a high quality in line with pre-agreed Customer service levels.

This role would suit someone who has a keen eye for detail, a passion for quality/continuous improvement and ideally a background in Telecommunications.

Role and Responsibilities:

  • Responsible for the quality standard of design service outputs issued to our customers, ensuring that the designs and planning outputs created by the teams are comprehensively and systematically checked & validated against customer standards & guidelines meeting all expectations.
  • Create, modify and implement a set of robust processes and procedures for continuous development and to meet consistently the clients Quality RFT and standards KPI measurements.
  • A hands-on approach to Quality Management, understanding team constraints, processes and methodologies in order to get to the detail of potential issues or problems.
  • Ensure all design service outputs meet or exceed the client KPI’s, specifications and standard of excellence
  • Working within and developing ISO9001 Standard processes, checks and balances.
  • Liaise with customers as primary point of contact for quality to understand & assess the implementation of client quality expectations on the deliverable.
  • Ensure all KPI reporting and trend analysis is completed for the presentation to customers & Management team on a monthly basis.
  • Ability to record and organise all necessary documentation to memorialise the implementation, maintenance and effectiveness of the Quality Control Program.
  • Summarise and communicate common quality success & failure issues and associated lessons learned and best practice in support of improving right first-time (RFT) performance and increasing customer satisfaction.

Skills & Experience required:

  • PCQI membership with a post-graduate qualification, degree or HND in a related discipline is desirable.
  • Proven excellence in communication & interpersonal skills with an appreciation of other work disciplines, such as engineering.
  • Outstanding problem-solving & analytical ability.
  • Planning & project management experience.
  • Ability to facilitate & motivate change.
  • A strategic approach to work but fine-tuned to the detail.
  • 3-5 years experience in a similar role Essential.
  • Working level proficiency in Spanish advantageous but not essential for the role.
  • Previous experience in the Telecommunications (specifically mobile network infrastructure) & Engineering sectors desirable.

Interested and want to know more? Click Apply today!

Streetworks Coordinator

Job Title – Streetworks Coordinator

Job Location – (Chester/Remote)

Job Role:

  • To manage resource requirements within the team using the project tracker for job/resource availability and provide status updates
  • Accessing multiple systems; prepare, submit and close down permits and notices required for streetworks programme
  • Assist with streetworks / symology reporting
  • Ensure TMA are fully prosecuted
  • Liaise with local authorities
  • To generate orders and manage the PO process
  • To ensure the internal and external client tracker is reconciled with Greentree
  • Ensure internal trackers and database with client system, ensuring alignment and correct data input
  • Collate and generate job packs / Handover packs (HOP’s)
  • Responsible for reviewing materials / picklists and escalating any issues to the relevant specialist for resolution (Rigging/I&C/Transmission)
  • Work with the Project Manager to ensure all project documentation is up to date, version controlled and available in the correct folder
  • To work with the logistics manager to ensure timely delivery of materials to site (against project tracker) and book external deliveries as required.

Experience

  • Project Coordination experience within Telecoms
  • Previous experience using symology systems; eToN for example
  • Background working in a streetworks department with good understanding of permitting scheme
  • Project Delivery experience within Telecoms
  • Effective communication and influencing skills
  • Experience in working as part of a busy team

Logistics Coordinator

Logistics Coordinator

Start Date: ASAP

Location: Chester, CH4 8RH

Employment type: Permanent

Salary Expectation: £Negotiable + Benefits

Here at Comvergent we make networks work and as such are always working with our Client’s to help improve the mobile network infrastructure around the UK. Due to the hard work and efforts of our team we are now looking to expand our Warehouse further and are seeking a Logistics Coordinator to join our team working from our Warehouse in Saltney, Chester.

Reporting to the Logistics Manager, the role will be responsible for the set up and day to day management of the consumables inventory stock system and the allocation of internal/contract delivery and collections.

Role Responsibilities:

  • Inventory Stock:
    • Identify new inventory items
    • Confirm supplier and quotes
    • Process PO, raise, receipt.
    • Book stock into inventory
    • Process inventory ‘pick lists’ i.e. issue inventory from stock to engineer/job
    • Manage min/max levels
    • Confirm supplier pricing, reorder process
  • Logistics movements:
    • Confirm collections/deliveries with PMO
    • Allocate internal drivers on resource tracker
    • Allocate to suppliers – quote/PO against relevant job/receipt
    • Improve utilisation i.e. multiple drops/collections per trip to achieve delivery SLA on site

Knowledge and skills required:

  • Knowledge of stock management systems and processes.
  • Previous experience with supplier management.
  • Attention to detail.
  • 3 years of previous stock management experience.
  • IT literate – EXCEL/WORD/OUTLOOK.
  • FLT license would be beneficial.
  • Driving license.

Interested and want to know more? Click apply today!

Commercial Analyst – Mobile Telecoms

Commercial Analyst – Mobile Telecoms

Location: Daventry, NN11 (with some requirement to travel when required)

Employment type: Permanent

Start Date: ASAP

Salary: £Negotiable

Our Client, a leading pan European operator of Wireless Telecommunications Infrastructure are seeking an experienced Commercial Analyst to join their team working in their office in Daventry.

Reporting to the Head of Commercial, the successful Commercial Analyst will primarily provide contract, commercial and analytical support to the Sales and Commercial team across existing customer contracts and new sales opportunities. The successful candidate will be heavily involved in maintaining, developing, and supporting the existing customer contracts and will have responsibility for developing and maintaining the Client’s contract database.

Role Responsibilities:

  • Developing commercial models having sought input from internal stakeholders including Account Directors, Commercial Managers, Delivery leads, Estates leads, and Finance colleagues where necessary.
  • Attending governance meetings to obtain opportunity sign off.
  • Developing and maintaining our contract database on SharePoint.
  • Maintaining contract critical events and relevant data.
  • Tracking customer and Client obligations and deliverables under the contracts.
  • Developing and maintaining contract performance dashboards for presentation internally and externally to customers.
  • Investigating and supporting the resolution of site-specific queries including production of correspondence and history etc.
  • Issuing and logging standard letters to document commercial matters and contract variations
  • Supporting the integration of the Sales and Commercial processes and customer contracts across the Clients business portfolio.

Skills & Experience Required:

  • Degree educated in a numerical field with a business and/or legal bias.
  • At least 2 years of experience in a previous organisation in a similar role.
  • Advanced excel skills.
  • Proficiency in Microsoft Office suite.
  • You will be a self-starter with a proven strong analytical mind set and ability to work well under pressure.
  • You will be self-sufficient, hold strong communication skills, and be able to prioritise/multitask to produce required deliverables efficiently.
  • Critical experience: Telecoms Background with relevant experience within the Mobile Telecom sector and working within multinational companies would be beneficial.
  • Availability to travel within the UK to corporate and customer offices.

Interested and want to know more? Click Apply today!

Asset Surveyor

Job Title: Asset Surveyor

Job Location: Altrincham/Daventry,Romsley

Job Role:

As an Asset Surveyor reporting to our Asset Manager within Estates & Infrastructure you will be responsible for providing:

  • Acquisition delivery subject matter expertise in support of and services to a matrix Programme delivery team obtaining statutory consents associated with Planning and Legal agreements;
  • Asset Management support to the wider Estates & Infrastructure team in the management through to resolve of operational property related matters;
  • Maximise portfolio returns by supporting new revenue streams through sales and site share activity
  • Maintain relationships with landlords, site providers’ customers, planning authorities, local communities and colleagues
  • Act as the principal point of contact for property-related escalation
Responsibilities
  • To proactively manage the Acquisition stages of site share projects, lease-up and project delivery activity
  • To deliver results by managing assets to maximize yield and maintaining an accurate database of these assets. To ensure that asset management standards and procedures are properly implemented, and regulatory compliance is maintained.
  • To support the Estates & Infrastructure property management strategy and cost containment initiatives including site/portfolio acquisition and disposal
  • Building and maintaining strong relationships with landlords, site providers’ customers, planning authorities, local communities and individuals in other departments, proactively managing and upgrading assets, ensuring that sites are ready and available to accommodate additional customers
  • To support bids and new business initiatives and trials through providing subject property and acquisition advice.
  • Support governance and process improvements, communication and stakeholder engagement including key internal and external inter dependencies, and participating in the reporting and resolution of issues and disputes

Experience

  • Professionally qualified preferably MRICS
  • Degree in Estate Management or cognate Property related
  • At least 10 years post qualification experience in Property/Asset Management or Acquisition with at least 5 years in the electronic communications sector
  • Good written and oral communication and presentation skills
    Knowledge and skills with standard IT software
  • Good organisational and time keeping skills

Project Manager

Project Manager

Location: Daventry, Northamptonshire

Project Manager responsibilities include;

  • Define the project scope, goals and deliverables and produce the Project Initiation Document for National Mobile Network Operator Radio Access Network (RAN) rollouts
  • Define the tasks and resources required to deliver the project and produce a comprehensive project plan establishing project timelines, dependencies and critical paths
  • Identify and assign the project team members, both direct and virtual, required to deliver the project, agree allocation of activities and manage delivery throughout the project lifecycle
  • Manage the project budget allocated
  • Identify 3rd party suppliers and ensure their standards of delivery, product specification and documentation are aligned to project requirements
  • Manage customer relationships inside MBNL and interactions across the project, providing regular progress reports and responding to customer feedback
  • Track progress against project deliverables and report progress to all stakeholders
  • Use defined Cellnex processes to manage changes to project scope, risks, issues and overall project governance
  • Deliver an effective project handover to the customer, ensuring capability to maintain agreed standards of performance
  • Evaluate each project against its scope and objectives and produce a Project Closure Report.
  • Manage risks and issues effectively to ensure that all projects are delivered to the customer on time and within budget.
  • Seek out efficiencies and process amendments to positively impact on delivery and customer satisfaction. Constantly review procedures and promote innovation and ‘Best in Class’ practices.
  • Alignment with the National Acquisition, Commercial & Implementation Managers and their teams.

Experience and Background required from Project Manager;

  • Education: Degree level qualification or significant relevant industry experience such as below:
    • Minimum of 5 to 7 years’ experience in National Mobile Network Operator Radio Access Network (RAN) roll outs or similar consolidation programmes
    • Excellent networking and customer facing skills with good knowledge of key stakeholders in the UK market
  • Experience working with site shared / vendor / operator / SWC; in Telecoms such as; Huawei, Ericsson, Nokia, Arqiva, MBNL, EE, Hutchinson/3UK, Telefonica, Comvergent, WHP, Sitec, ARCC, 8point8, Babcocks, Virtua etc.
  • A proven track record in the delivery of multiple acquisition and installation projects and programmes in the telecommunication industry, preferably on 3G, 4G and 5G related projects
  • In depth experience and knowledge of the site design, acquisition, Town and Country Planning, Construction and Project Finance process.
  • Experience in Project or Programme Management systems, tools and processes. APM or Prince 2 qualification (desired)
  • Strong stakeholder management techniques
  • Strong negotiator / persuasion methods
  • Experience of using data systems and processes to schedule and manage very high volumes of implementation activities
  • Strong analytical, reporting and presentational skills
  • Experience and of all parts of programme lifecycle for end to end delivery from programme start up through to completion
  • Matrix management skills to form a team and inspire them to deliver.
  • Ability to travel nationwide to attend customer meetings

Project Manager

Project Manager

Location: Glasgow

Project Manager responsibilities include;

  • Define the project scope, goals and deliverables and produce the Project Initiation Document for National Mobile Network Operator Radio Access Network (RAN) rollouts
  • Define the tasks and resources required to deliver the project and produce a comprehensive project plan establishing project timelines, dependencies and critical paths
  • Identify and assign the project team members, both direct and virtual, required to deliver the project, agree allocation of activities and manage delivery throughout the project lifecycle
  • Manage the project budget allocated
  • Identify 3rd party suppliers and ensure their standards of delivery, product specification and documentation are aligned to project requirements
  • Manage customer relationships inside MBNL and interactions across the project, providing regular progress reports and responding to customer feedback
  • Track progress against project deliverables and report progress to all stakeholders
  • Use defined Cellnex processes to manage changes to project scope, risks, issues and overall project governance
  • Deliver an effective project handover to the customer, ensuring capability to maintain agreed standards of performance
  • Evaluate each project against its scope and objectives and produce a Project Closure Report.
  • Manage risks and issues effectively to ensure that all projects are delivered to the customer on time and within budget.
  • Seek out efficiencies and process amendments to positively impact on delivery and customer satisfaction. Constantly review procedures and promote innovation and ‘Best in Class’ practices.
  • Alignment with the National Acquisition, Commercial & Implementation Managers and their teams.

Experience and Background required from Project Manager;

  • Education: Degree level qualification or significant relevant industry experience such as below:
  • Minimum of 5 to 7 years’ experience in National Mobile Network Operator Radio Access Network (RAN) roll outs or similar consolidation programmes
  • Excellent networking and customer facing skills with good knowledge of key stakeholders in the UK market
  • Experience working with site shared / vendor / operator / SWC; in Telecoms such as; Huawei, Ericsson, Nokia, Arqiva, MBNL, EE, Hutchinson/3UK, Telefonica, Comvergent, WHP, Sitec, ARCC, 8point8, Babcocks, Virtua etc.
  • A proven track record in the delivery of multiple acquisition and installation projects and programmes in the telecommunication industry, preferably on 3G, 4G and 5G related projects
  • In depth experience and knowledge of the site design, acquisition, Town and Country Planning, Construction and Project Finance process.
  • Experience in Project or Programme Management systems, tools and processes. APM or Prince 2 qualification (desired)
  • Strong stakeholder management techniques
  • Strong negotiator / persuasion methods
  • Experience of using data systems and processes to schedule and manage very high volumes of implementation activities
  • Strong analytical, reporting and presentational skills
  • Experience and of all parts of programme lifecycle for end to end delivery from programme start up through to completion
  • Matrix management skills to form a team and inspire them to deliver.
  • Ability to travel nationwide to attend customer meetings

Mitel Telecommunications Engineer

Telecommunications Engineer (Mitel Specialist)

Location: Office based in Chester, with expectation to assist customers across the North West & surrounding area.

Employment Type: Permanent

Salary: Negotiable + Benefits

Start Date: ASAP

Our Client is a long established provider of business telephony systems to various customers through the UK and they are seeking a talented Telecommunications Engineer with a focus on Mitel certifications (particularly Mivoice 250 solutions) to join their team.

The succesful Telecommunication engineer must be able to solve problems according to the situation and provide appropriate solutions using telecommunications knowledge including ISDN (integrated services digital network) SIP communication standards and analogue services.

Key Responsibilities:

  • Work on helpdesk and fault diagnostics
  • Make site visits when needed to solve problems regarding communicating devices.
  • Inspect and service telecommunication systems including Mitel 250, Panasonic, NEC and Gamma Horizon
  • Install and check broadband/leased line routers
  • Engineers will also have installed and created networks for telecommunication systems and cooperate with the team members to ensure they are delivered in a timely manner.
  • Log faults with Channel Partners and update internal and external fault tickets.
  • Record customer details and changes on our CRM system
  • Be prepared to develop own skills using Online and Residential courses
  • Return weekly time sheets to the Technical Manager

Skills Required:

  • Experience in networking essential.
  • Knowledge in software that supports telecommunication systems.
  • Knowledge of programming language, conversant with Wireshark and router configuration
  • Up to date Mitel accreditation including knowledge of Phone Manager and Xarios Call Recorders.
  • Must demonstrate good problem solving ability.
  • Capability to handle all kinds of telecommunicating devices and use them correctly
  • Full clean driving license
  • Minimum 2 years’ experience in the field

Interested and want to know more? Click Apply today!

Rigging Team Lead

Rigging Team Lead
Nationwide
50 hour week
24 days annual leave (increases with service)

Reporting to the Rigging Manager and Rigging Supervisors, the Rigging Team Lead would be responsible complex site based PCN rigging activities. Scope would cover antenna swap through to major steelwork upgrades.

Rigging Team Lead responsibilities;

  • Lead a two man team on-site conducting activities such as;
    • Fault rectification
    • Decommissioning
    • PIVs
    • Swap and/or install steel work, antennas, GPS, fibres, feeders, RRUs, combiners, mast head amplifiers etc.
    • On-site testing; PIM / Sitemaster
  • HOP completion
  • Drive best practice across rigging activities

Rigging Team Lead knowledge and skills;

  • Demonstrate understanding of multiple operators site build requirements, in particular recent experience of MBNL/EE/3UK site installations.
  • Demonstrate understanding of multiple operators testing requirements and test equipment use; PIM / SiteMaster
  • Demonstrate an understanding of HOP requirements.
  • Quality focused, finding ways to enhance standards
  • Strong communicator, being able to explain wider implications of decisions

Rigging Team Lead Qualifications and Experience;

  • Several years experience in Telecommunications PCN rigging on 4G and 5G upgrades. preferably on MBNL, 3UK, EE related projects,
  • Mandatory Working at Height qualifications in date
  • Medically deemed fit to climb
  • Driving license

Nice to have;

  • PASMA qualification
  • Abrasive wheels
  • Rope access supervisor
  • Slinger/Banksman
  • Streetworks (NRSWA)