Asset Manager

Asset Manager – Technical Operations

Location: Reading / Daventry / Altrincham, with flexibility on either for the right candidate

No. of Positions: 1

Type of employment: Permanent

Our client, a leader in mobile telecommunications infrastructure with facilities across Europe, has an exciting new opening for a talented Asset Manager to join their team, with flexibility for work out of one of the offices above for the right candidate.

You will be reporting to the Infrastructure and Inventory Service Manager within the Technical Operations department. Your primary function will be to schedule and deliver maintenance activities and ensure asset health compliance of all our clients assets across the estate of circa 8500 sites in the UK.

Main job responsibilities include:

  • Delivery of planned and reactive maintenance activities
  • Management of defect triage processes with external partners
  • Management of facilities maintenance suppliers via contract administration
  • Reporting of asset health compliance across the portfolio
  • Performance reporting on customer inspection programmes
  • Driving Continuous Improvement activity to optimise operations and improve efficiency
  • Financial management of the maintenance budget of c.£10m – Reporting SLA and KPI performance
  • Manage risks and issues effectively, understand cost v recovery and risk mitigation planning
  • Thorough working knowledge of current Health & Safety practices and experience of proactive implementation

Skills and experience required:

  • Lean 6 Sigma would be an advantage
  • Managing maintenance activities on active communications equipment networks for TIS, DAS, Small Cells and Private LTE networks
  • Understanding of compliance with regards to asset health management
  • Experience of designing and/or installing operational site assets such as electrical installations, civil engineering works or rigging
  • Managing multiple contractors
  • Working to budgets

Core competencies:

The successful candidate will have an ability to think strategically and set direction, be able to lead change in a complex environment engaging effectively with team, suppliers and other stakeholders, be commercially astute, effective at risk management and prioritisation and highly financially and analytically competent.

The basics of supplier management, financial management and excellent communications skills along with the ability to present complex concepts clearly will be second nature to this candidate. You will have a detailed knowledge of asset management techniques and processes and the skills to drive optimisation of our performance to meet and exceed customer expectation.

You should be able to demonstrate a healthy thirst for information and a desire to find all the relevant data that impacts site maintenance and asset health as well as experience of delivering sustainability reporting and improvement programmes.

Academic profile:

Education: A sound educational background would be ideal, but we are considering experience first and foremost.

IT Skills: Proficiency in MS Office, including Excel, PowerPoint and Word

Work experience:

Approx. 5 years’ experience in managing assets across geographically disbursed sites in a telecoms or utilities environment

Other requirements:

Availability to travel to sites as required

Incident Manager

Job Title – Incident Manager

Location – Reading, Berkshire

Job Description:

This is a key role within the 24/7 shift environment acting as the primary lead for major or significant incidents affecting the customer(s) service or network. The individual is responsible for owning, driving and managing the restoration of the service or network ensuring clear, concise and timely communication is maintained throughout the lifecycle of the event and capturing relevant information and learning as part of the post incident reporting

Responsibilities

* Responsible for identifying, investigating and managing Incidents 24×7, ensuring that follow up actions are performed, manage Major Service Outages through to conclusion, keeping all relevant parties appraised of the situation and escalating as appropriate.
* Act as an escalation point for the Service Desk and customers.
* Ensure regular reporting on key service performance and quality metrics (in relation to incident management).
* Support the Operations Centre Manager and the Manager of Real Time Operations as required.

* Communicate outages according to management and customer requirements.
* Deputise for Operations Centre Manager as required.
* Closure of Incident records and submission of Problem Request forms.
* Producing and maintaining of Standard Operating Procedures for all of the above.
* Seek and contribute to continuous service improvement initiatives for Real Time Operations.
* Provide advice to support staff in the resolution of Incidents, including negotiation with customers and support teams in order to resolve issues which may delay resolution.
* Provide cover for Service Desk Shift engineer as required.

Experience

* Overall knowledge of Network/IT Operations environments.
* Understanding of the customer services supported by a Network Operation.
* Ability to digest technical information and relate it in an understandable way.
* Proficient in the use of fault management systems and MS Office tools.
* Ability to write accurate and comprehensive reports tailored to the respective audience.
* Proficient in a team leadership role.
* Security Cleared.
* Experience of Mobile Networks.
* Educated to degree level or holds a suitable professional qualification.
* ITIL Foundation qualified

Delivery manager – Site Acquisition

Job Title – Site Acquisition Delivery Manager

Job Location – Reading, Berkshire (remote for now)

Job Role:

This is a complex role and requires someone with strong experience in ensuring newly acquired sites have the correct legal requirements, planning permission and access rights in order to install new or upgrade radio equipment.

Responsibilities

  • Ensuring identified sites have the necessary legal, planning and access rights
  • Managing supplier delivery
  • Forecasting and managing delivery of sites
  • Management of changes to site lists
  • Ensure stakeholders are informed of any potential risks and mitigate as necessary
  • Ensuring sites are fit for purpose
  • Provide clear instruction to the project specific delivery teams as to what is require to be delivered on site as part of that deployment

Experience

  • Experience in Mobile Telecoms site acquisition is essential
  • Experience of working with both individual site providers and multi-site providers
  • Understanding of RAN processes and cross-functional dependencies
  • Surveying and/or legal knowledge
  • Ability to challenge and influence key stakeholders
  • Understanding of the numerous functional deliverables (acquisition, tx, deployment, ops)

Project Engineer

Job Title – Project Engineer

Job Location – Remote

Job Role:

To provide operational and technical support to the field resources, and technical gating of all EE/3UK sites in Comvergent’s remit Successful candidate will have experience of working on EE/3UK/VF Huawei swap programs, and can demonstrate sound technical skills associated with all aspects of Huawei vendor swap deployment activities, including, but not limited to:

  • BTS (all Huawei variants) Installation & Commissioning
  • Tech Add Upgrades
  • Cabinet swap / expansion activities
  • Combiner, Diplexer and Triplexer additions
  • RRU Installation, Commissioning and Integration
  • Commissioning and Testing post RRU / Antenna Upgrades
  • Complex Huawei BTS system troubleshooting techniques (active and passive elements)
  • Familiar with Antenna Feeder and Fibre testing techniques
  • Able to support remote troubleshooting with on-site field engineers, to de-bug:
    • Hardware issues
    • Software issues
    • System issues
  • Support project team with appropriate levels of knowledge transfer to help other team members identify and review HOP related issues.

Technical gating of all sites within the upgrade pot is a key element of the support role. Candidate must be competent in understanding the solution required as gleaned from DD’s and working with the relevant team members to ensure the below aspects of build / DICI are covered and gated with appropriate staff:

  • Rigging requirements (active components)
  • BTS Solutions and HBOM (gating with client project staff)
  • Electrical requirements (liaise with Electrical Project Engineer)
  • Civil requirements (liaise with Build Manager)
  • Create PBOM from DD / site survey
  • Appropriately skilled resources are ring fenced from Comvergent talent pool
Job Responsibilities:

  • To Plan, prioritise and manage activities within your role to ensure deliverables are met in accordance with agreed SLAs.
  • Sound technical understanding of all various Huawei BTS variants and relevant components that constitute the overall Huawei BTS system
  • Assist with the development, documentation and management of processes and workflow relating to the project deliverables and service level agreement.
  • Ensure compliance with relevant Health and Safety legislation and guidelines.
  • Work with other teams within the technical field operations support and our client to improve quality and processes.
  • Produce high quality, detailed weekly & daily reports on progress of activities to the business
  • Carry out ad-hoc tasks and activities in accordance with business requirements as required
  • Ensuring work is completed and handed into operational service in a timely and manner whilst improving quality standards.

Experience

  • Proven experience in providing Technical Support on EE/VF/3UK Huawei vendor swap related project delivery.
  • Ability to learn and adapt into a new project environment, dealing with issues in the area of BTS project swap activities.
  • Ability to identify technical process inefficiencies and drive through process improvements for accelerated delivery with minimal impact to cost of delivery
  • Proven experience of working in a technical support environment, as a key member of a successful project delivery team.
  • Sound understanding of technical components that constitute a good HOP, whether it be Build or Light HOP

SHE Advisor – Telecoms

SHE Advisor – Telecoms

Start Date: ASAP

Location: Nationwide

Employment Type: Permanent

Salary: £Negotiable + Benefits

Our Client, a European leader in Mobile Telecommunications Infrastructure are seeking a SHE Advisor to join their team. This role will be covering sites nationwide and reports in to the SHEQ lead within the SHE department.

Role Responsibilities:

  • Prepare and undertake audits and inspections of all company operations.
  • Investigate reports of accidents incidents and near misses. Determine their cause and make recommendations for improving recurrence prevention and controls.
  • Develop health and safety procedures and guidance as required.
  • Prepare health and safety reports and statistical/performance data.

Skills and Qualifications Required:

  • 3 years previous experience working in Health and Safety
  • Previous experience of working in the Telecoms industry would be advantageous
  • Enthusiastic and innovative who is a self-starter
  • Knowledge of CDM
  • NEBOSH / NCRQ Diploma or equivalent
  • Grad IOSH ideally working towards CMIOSH
  • Internal or External Audit qualification ( 45001, 9001. Or 14001)
  • Knowledge of M&E Systems

Interested and want to know more? Click apply today!

Streetworks Coordinator

Job Title – Streetworks Coordinator

Job Location – (Chester/Remote)

Job Role:

  • To manage resource requirements within the team using the project tracker for job/resource availability and provide status updates
  • Accessing multiple systems; prepare, submit and close down permits and notices required for streetworks programme
  • Assist with streetworks / symology reporting
  • Ensure TMA are fully prosecuted
  • Liaise with local authorities
  • To generate orders and manage the PO process
  • To ensure the internal and external client tracker is reconciled with Greentree
  • Ensure internal trackers and database with client system, ensuring alignment and correct data input
  • Collate and generate job packs / Handover packs (HOP’s)
  • Responsible for reviewing materials / picklists and escalating any issues to the relevant specialist for resolution (Rigging/I&C/Transmission)
  • Work with the Project Manager to ensure all project documentation is up to date, version controlled and available in the correct folder
  • To work with the logistics manager to ensure timely delivery of materials to site (against project tracker) and book external deliveries as required.

Experience

  • Project Coordination experience within Telecoms
  • Previous experience using symology systems; eToN for example
  • Background working in a streetworks department with good understanding of permitting scheme
  • Project Delivery experience within Telecoms
  • Effective communication and influencing skills
  • Experience in working as part of a busy team

Asset Surveyor

Job Title: Asset Surveyor

Job Location: Altrincham/Daventry,Romsley

Job Role:

As an Asset Surveyor reporting to our Asset Manager within Estates & Infrastructure you will be responsible for providing:

  • Acquisition delivery subject matter expertise in support of and services to a matrix Programme delivery team obtaining statutory consents associated with Planning and Legal agreements;
  • Asset Management support to the wider Estates & Infrastructure team in the management through to resolve of operational property related matters;
  • Maximise portfolio returns by supporting new revenue streams through sales and site share activity
  • Maintain relationships with landlords, site providers’ customers, planning authorities, local communities and colleagues
  • Act as the principal point of contact for property-related escalation
Responsibilities
  • To proactively manage the Acquisition stages of site share projects, lease-up and project delivery activity
  • To deliver results by managing assets to maximize yield and maintaining an accurate database of these assets. To ensure that asset management standards and procedures are properly implemented, and regulatory compliance is maintained.
  • To support the Estates & Infrastructure property management strategy and cost containment initiatives including site/portfolio acquisition and disposal
  • Building and maintaining strong relationships with landlords, site providers’ customers, planning authorities, local communities and individuals in other departments, proactively managing and upgrading assets, ensuring that sites are ready and available to accommodate additional customers
  • To support bids and new business initiatives and trials through providing subject property and acquisition advice.
  • Support governance and process improvements, communication and stakeholder engagement including key internal and external inter dependencies, and participating in the reporting and resolution of issues and disputes

Experience

  • Professionally qualified preferably MRICS
  • Degree in Estate Management or cognate Property related
  • At least 10 years post qualification experience in Property/Asset Management or Acquisition with at least 5 years in the electronic communications sector
  • Good written and oral communication and presentation skills
    Knowledge and skills with standard IT software
  • Good organisational and time keeping skills

Build Project Co-Ordinator

Job Title – Build Project Coordinator

Job Location – Daventry/Altrincham/BlackHill

Job Role:

To support the MBNL delivery teams by undertaking a range of key tasks and responsibilities to help deliver programmes / projects to meet customer and internal key performance metrics.

Responsibilities:

  • Assisting with the raising and control of instructions and Vendor PO’s.
  • Responsible for ensuring that the company databases are continually updated to reflect the current status of any given site share project and asset data
  • Coordination of KEEP reporting
  • Managing documents on the Livelink filing system
  • Liaise with external customer in order to arrange, Inception Meetings, Pre-starts and Site Inspections and chase for approval of documentation in order to progress site specific projects.
  • Assisting with ensuring that regional project closures are completed in a timely and effective manner.
  • Assist in monitoring progress of any open commitments on a project
  • Assist in dealing with daily queries as to costs incurred on a project
  • Assist in liaising with Procurement, Finance and Project Managers
  • Coordinate H&S Paperwork and approval between contractor, Project Manager and CDM-C where appropriate
  • Manage handover information from contractor and obtain approval from customer and CSD where required
  • Promote an effective Safety, Health and Environment culture, to ensure a safe and healthy working environment within area of operation
  • Maintain a secure working environment in line with the requirements of the clients Security Policy in order to protect individuals, information and the clients asset

Experience:

  • 2-3 years’ experience in a similar position in Telecoms
  • Knowledge of MS software packages (Project, PowerPoint, Word and Excel).
  • Project Management core skill set
  • Good communication skills.
  • Good organisational skills.
  • Thrive on team work