Delivery Lead

Job Title – Delivery Manager

Job Location – Newbury, Berkshire

Job Role:

  • To act as the Build technical lead across the team providing technical support, direction and guidance to all members of the team, thereby contributing to the overall delivery of the team’s objectives
  • Support all Build activity.
  • Manage, on behalf of the various clients, budgets associated with all Build activity. Seek opportunities for efficiency & cost saving by driving a culture of cost-awareness & innovation.

Responsibilities:

  • Direct, govern and act as a point of escalation with 3rd party suppliers.
  • Deliver results and achieve SLA/KPI performance by focusing on effective execution of work. Continually looking for revised ways of working leading to improved performance.
  • Lead by example and continually look for ways to improve performance.
  • Interface with different project work streams to ensure efficient handover between milestones.
  • Lead and develop a highly motivated team.
  • Attend regular meetings with the client and 3rd party suppliers to ensure the end to end delivery of the service.
  • Create and manage a quality plan to monitor and audit the processes to ensure deliverables are fault free.
  • Ensure all dependencies are monitored and delivered in accordance with the agreed timeplans to support the overall project plan.

Experience:

  • Delivery Lead experience
  • Project Delivery Methodology
  • Project Dependency Management
  • Project Reporting
  • Project Risk Management
  • Managing People
  • Telecoms projects

ASP Manager

Job Title – Approved Service Provider Management

Job Location – Coventry, West Midlands

Job Role:

The role of the ASP OHS Quality Manager is to manage suppliers supplying services across Network Services (NS) and Managed Services (MS) with an operational spend of ~£80M (NS £35M/Fibre £10M/ MS £35M)

Responsibilities

  • Manage the link between ASPs and projects ensuring performance, quality & OHS targets are met as well as supporting post contract & escalation management & pre-sales tasks
  • Daily activities required by this manager include:
  • To act as a Single Point of Contact for the Regional Head of Authorised Service Providers (ASP) management.
  • Providing reports on ASP performance
  • Distributing regional information to the correct internal functions or ASPs
  • To manage a Vendor Operation team supporting all ASP working for the client in Network Services (NS) & Managed Services (MS) projects with regard to performance, financials, scopes of works & finance
  • To manage transition projects where decisions are made to move from an existing supplier to new
  • To manage a team providing on site quality auditing ensuring:
  • Quality levels are maintained
  • Training is identified where required
  • Reporting is provided to local and regional stakeholders
  • To manage an OHS team of SMEs and Auditors ensuring
  • That activities agreed with the regional Head of OHS are in place
  • Resource is in place where required
  • Reporting is provided to local and regional stakeholders
  • To support sourcing on supply and demand requirements and NS projects in pre-sales activities in negotiations with sub contractors