Business Process Architect

Business Process Architect
Winchester, Hampshire, SO21 2QA

We’re currently seeking a Business Process Architect who has experience on strategic transformation programmes spanning across processes, systems, data and operating models.
The Business Process Architect will play a key role in this transformation by;

  • designing As-Is business architecture and run simulations to support decision making in each stage of the transformation programme.
  • own the process architecture and provide coaching on the design principles and BPMN standards to the business
  • collect all required business capabilities to translate these into requirements for process changes
  • Introduce process modelling and simulation of different process scenarios

Background & Skills from Business Process Architect;

  • Previously worked as a Business Process Architect prior (spanning process and organisational structure)
  • Business Analyst or Process Analyst qualification; Lean Six Sigma, Babok, BPMN2.0
  • Expertise in TM Forum standards; eTOM, TAM
  • Ability to develop simulation model from scratch (with demonstrable experience)
  • 10+ years in Process Architecture / Process Modeling
  • Experience on large scale Business Change and IT Transformation programmes

Key: Business Process Architect, eTOM, TAM, BPMN2.0, BPR, IT

2nd line support Engineer (Mandarin Speaking)

2nd Line Support Engineer (Must be able to speak Mandarin)
Location: Woking GU21

We are seeking a skilled 2nd line engineer who is comfortable with leading a team and a confident communicator in both English and Mandarin. This is an opportunity to work for some of the worlds biggest, multinational IT companies on a large scale datacentre rollout project, with a potential tenure of 2 years.

* Act as service escalation point
* 2nd line technical support on server deployment and maintenance issues
* Training 1st line engineers; technical and processes
* Ensure ticket issues remain inside customer SLA
* Shift arrangement with 1st line engineers
* Provide out of hours on-call and call-out support in Emergency service requirements

* Educated to Degree level or relevant working experience

* 3+ year Server Maintenance or Linux system maintenance
* Previous 2nd line or Line Management responsibilities in IT maintenance environment / Data Center

Skills and Experience;
* Have the knowledge of networking and server – Cisco or Huawei certification is preferred
* Able to work on-call
* Proficient in the use of fault management systems and MS Office tools.
* Exposure to a Data Center working environment
* Excellent communication skills, both written and verbal.
* Mandarin language skills are essential
* Demonstrate ability to prioritise and manage tasks pressure
* Tencent tracking system knowledge would be beneficial but training is provided

Additional Notes:
* On the job training provided
* Must be able to drive to site as there are little public transport links

Linux/Unix Specialist (Security Cleared)

Linux/Unix Specialist (Must have Security Clearance)

Location: Winchester

Start Date: ASAP

Day Rate: £450-500

Role Responsibilities:

Responsible for the support of the Clients Linux/Unix infrastructure and platforms ranging from BAU, break/fix, service improvements and project implementation including design input and potentially working with 3rd party suppliers and contractors to ensure that specifications and standards meet Client requirements. They will also be required to take on SME status for key technologies depending on their skillset.

Activities will include but are not limited to:

  • Respond to faults and service outages and complete corrective maintenance in line with Client standards policies and procedures
  • Contribute to the continuous improvement of operating policies, processes and procedures
  • Support on going patch management of Linux/Unix infrastructure
  • Implement upgrades and modifications to existing systems and networks
  • To represent IT as a subject matter expert for Linux/Unix related technologies across Client

There is a requirement to participate in the duty engineers on-call 24/7 rota.
The successful candidate may need to undertake travel throughout the UK with the possibility of overnight stays away from home for short periods of time.

Professional or Academic Qualifications:

  • University degree/equivalent or minimum of 5 years equivalent industry/leadership experience
  • Red Hat Certified Engineer – RHCE
  • ITIL v3 Foundation
  • Puppet/Ansible/Chef demonstrable experience
  • Have or is eligible for SC Clearance

Technical Knowledge:


Exceptional working knowledge of Linux/Unix related infrastructures, this includes but is not limited to:

  • Posix operating systems (Redhat Linux 5/6/7, AIX4/5/6)
  • Linux/Unix servers (IBM pSeries, IBM iSeries)
  • Redhat Satellite v5/6/7
  • Linux automation tools (Puppet/Ansible/Chef) in order of preference
  • VMware vSphere (All Versions) and virtual machine principals
  • Excellent scripting/automation exposure
  • Experience in design architecture and documentation (HLD’s & LLD’s)
  • Experience of managing a complex licensing agreement in order to maintain relevant compliance
  • Strong understanding of security principals use or certificates and secure communications


  • Strong understanding of network fundamentals
  • Extensive knowledge of Cloud Based Technologies such as AWS and Azure
  • Experience of working within an ITIL aligned environment
  • Knowledge of JBoss EAP/Fuse, PostgreSQL, and Splunk deployments.

Telecoms Engineer

Telecoms Engineer

Location: South East of England (covering areas such as; Cambridge, Norwich, Ipswich, Kent, Brighton, Southampton, London, Reading)

Comvergent are seeking Telecommunication Engineers for a large scale Telecommunications FTTC project in the UK (Copper side).

Working in 2 man teams the Telecoms Engineer will be responsible for:

  • A55 Surveying of existing BT PCP / DSLAM ducting and cabinets in readiness for PCP upgrade requirements, and completing required documentation.
  • Cable pulling between PCP cabinets and DSLAM access points.
  • Terminating pairs of cables within the DSLAM and PCP cabinets.
  • Side pod install
  • DSLAM card installation and SWAP upgrade activities.

Background requirements:

  • Ideally BT accredited / safety craft module certified; A9, A15, N3, F5
  • Previous experience working on PCP / DSLAM roadside cabinets (e-side, d-side)
  • Understands how to use a Kroning tool within the DSLAM and PCP cabinets
  • NRSWA certified

We can offer:

  • Van
  • Fuel Card
  • Accommodation
  • Tools

Meaning what you earn per job is what you take home!

For more information please apply.

Key: Telecoms Engineer, Telecommunication Engineer, Fibre, Fiber, FTTC Engineer, BT, accreditation, cabinet, FTTP, Huawei, Openreach, PCP, DSLAM, optical fiber, jointing, upgrades, e-side, d-side, A9, A15, N3, F5, Copper tie cable