Reward Manager

Reward Manager

Day rate: £400 – £450 (depending on experience)

Location: Winchester

Start Date: ASAP

End Date: 25th October (with opportunity for extension)

Our client are seeking an expert in the field of Reward & Business Partnering to join them in one of the UK’s largest Broadcast infrastructure companies as a Reward Manager. A proactive individual with experience in reward, pensions governance & benchmarking will find the opportunity to engage with stakeholders directly within this role. As such you will be able to implement change affecting a workforce of over 2,000.

This is ideal for someone who is looking for a new challenge they can sink their teeth into!

Duties include:

  • Develop and manage the total reward strategy inclusive of compensation, benefits and recognition
  • Develop and maintain all people policies providing advice and guidance on best practice to the business
  • Research and follow market trends and best practice to ensure remuneration packages remain competitive to attract and retain critical talent.
  • Manage and coordinate the annual reward cycles inclusive of the annual pay review, annual bonus, benefit election and salary survey submissions.
  • Manage and develop the benefit strategy liaising with the benefit broker and providers
  • Manage and administer the US benefit cycle
  • Provide governance and overall ownership of the Client Career Framework providing expertise and guidance, performing job evaluation in line with the Willis Towers Watson methodology.
  • Manage and administer Long Term Incentive plans inclusive of scheme rules and payment calculation.
  • Play a critical role in key people projects to align reward with business requirements.
  • Managing and ensuring adherence to all statutory obligations inclusive of Gender Pay Gap reporting and Auto Enrolment.

Skills and Experience required:

  • Extensive experience in a Reward role.
  • Comprehensive understanding of theory in Reward and benefits and able to demonstrate effective delivery of practice.
  • Experience managing DC and DB pension schemes.
  • Experience with building relationships within P&O and businesses to promote best practice and continuous improvement
  • Previous experience with managing 3rd party spend through supplier management.
  • Previous experience with Oracle HCM advantageous but not essential.

Up for the challenge and want to know more? Click apply today!

External Communications Lead UK & Ireland

Job Title – External Communications Lead UK & Ireland

Job Location – Reading, Berkshire

Job Role:

We are seeking a seasoned communicator to join our clients passionate team to lead the External communications in the UK and Ireland. You will partner with various units in Europe and Latin America region and global to build brand and drive awareness of our products and services in the UK and Ireland.

As a member of this exciting team, you will be responsible for shaping the external communications strategy and driving the activation of key campaigns and initiatives in the UK and Ireland. You will lead the editorial board and news flow activation, production, and insights and track and analyze them. You will need to align market’s activation with the regional, Europe and Latin America’s MC&GIR unit and coordinate news flow activation. Part of this role is to channel follow-up of content consumption and learnings for continuous improvements and partner with various units to activate global and regional programs and initiatives in the market. You will need to identify and manage speaking opportunities and coach spokespeople acting as speaker’s bureau as well as provide executive support for external communications.
Whilst this role focuses on External communications, you will need to be flexible in being able to support our Internal communications activities, either by partnering with our Internal Communications & Engagement specialist or by providing interim cover in order to ensure business delivery:

Responsibilities

  • Facilitate strategy and transformation communication in Customer Unit UK & Ireland with specific strategy / change plans.
  • Drive employee engagement with relevant communication campaign, supporting HR key activities.
  • Enable managers to be optimal communicating leaders with the ability to communicate change, by supporting with advice, material and training
  • Create and implement CU internal communication strategy (including messaging and channels) to communications, aligned with region and Global
  • Increase take up of digital channels and improve end user experience of CU UK & Ireland IC channels
  • Support key stakeholders to share business relevant content.
  • Act as IC advisor to CU leadership team
  • Be responsible for media relationship with local media in the UK and Ireland (the scope excludes UK nationals, business and top trade media)
  • Lead External communications strategy development for Campaigns and brand initiatives in the UK and Ireland
  • Integrate all aspects of media, social and brand activation to define and execute campaigns successfully in the UK and Ireland
  • Collaborate with various units in Marketing, Communications, Government & Industries, Sales, Domain in global, business unit and market area to deliver key projects and initiatives
  • Lead media agency relations and provide clear briefing and direction
  • Manage local .com
  • Lead and own social media activation in the UK and Ireland
  • Lead speaker’s bureau support spokespeople, develop message book and speaking opportunities
  • Timely manage and report external communications outcome against KPIs
  • Optimize the activation based on insights and meticulous use of data
  • Identify and implement innovation and thought leadership within campaigns, various activations and across the media team

Experience

  • Minimum 5 years of experience working in media relations
  • Minimum 2-3 years of experience in social media
  • Experience working in brand activation
  • Proven track records of managing external outreach activities/campaigns successfully
  • Experience developing creative and effective Campaign towards media and broader audience to drive brand awareness and support business objectives
  • Excellent understanding and knowledge of written, verbal, and visual communications
  • Excellent communication skills with people at all levels
  • Strong attention to detail, and the ability to learn and cope with rapid change
  • Function well under pressure, and resourceful and creative in solving problems

Reward Analyst

Reward Analyst

Location: Winchester
Start date: ASAP
End Date: 25 October 2019
Pay Rate: £175 per day

Our client, one of the leaders in Broadcast infrastructure & telecommunications are seeking a skilled Reward analyst to join their team. Working from their offices in Winchester you will be assisting the Reward Manager with administrative duties surrounding Reward Analysis and Benchmarking.

If you are looking for the chance to work within a large and established business and contribute to their next stage of growth and change then this role is for you!

Duties Include:

  • Reporting to the Reward Manager, acting as the first point of contact for reward related queries to provide advice and guidance to the business and wider HR team
  • Benchmarking of roles in line with our career framework and pay policy principles and ensuring consistency across the business
  • Benefits administration, providing support to colleagues when required and contacting suppliers and broker.
  • Supporting our HR Business Partners with reward expertise.
  • Promoting and advising on all employee benefits, liaising with our broker and providers where required to ensure service levels are being achieved.
  • Co-ordinate various projects to ensure key activities and milestones are met
  • Operate a range of team processes to ensure key performance indicators are met
  • Provide support to the team by managing complex tasks
  • Maintain records, databases and reports as agreed with the team
  • Arrange for payment of invoices, expenses and approvals
  • Deliver a range of activities to tight timescales

Skills/Experience Required:

  • Previous experience with Reward Analysis
  • Experience of Willis Towers Watson job evaluation methodology, salary surveys and benchmarking
  • Understanding of payroll processes and salary sacrifice benefits design.
  • Able to analyse, interpret and present complex data
  • Proactive and able to work to tight timescales.

Interested and want to know more? Click Apply today!

Software Developer

Job Title – Software Developer

Job Location – Reading, Berkshire

Job Role:

The primary purpose of the Software Developer role is to programmatically deliver the business or functional requirements as agreed and provided by the System Business Analysts (SBA) and ensure applications and databases are created in an efficient and extensible way.

The Software Developer is responsible for Human Computer Interface (HCI) driven User Interface (UI) design, programming language coding, relational database modelling, unit testing, and providing regular updates to their web solutions technical lead and SBA.

Experience

  • Experience in writing T-SQL at advanced level
  • Experience in creating complex reports using SSRS
  • Experience in creating ETL routines using SSIS to import / export data to / from different source systems.
  • Writing Power Shell scripts
  • DBA working knowledge
  • Any other reporting knowledge (Tableau)

Solution Architect

Job Title – Solution Architect

Job Location – Reading, Berkshire

Job Role:

Test Activities:

* Responsible for test tools (e.g. QXDM, TEMS)
* Point of escalation with regard test progression
* Responsible for all CR which touch Test understanding the technical impact, test effort, resource profile and cost implications.
* Creation of Impact Analysis
* Responsible for all RFx which touch Test understanding the technical impact, test effort, resource profile and cost implications.
* Participate in interviews of test resource
* Point of reference / escalation for Test

S/W Rollout Activities:

* Complete responsibility for the software rollout of 2g 3g 4g elements including the following nodes 2G APG, 2G BSC, 2G BTS, 3G RNC, 3G NodeB, 4G EnodeB:
* Securing the quality of and the Customer approval of the Implementation Instruction, this involves scheduling an Internal and then a customer review of implementation instruction, ensuring that all findings are addressed, gaining formal approval for the content. Document ownership, document circulation.
* Creation of and formal review of rollout schedule document ownership, document circulation. Maintaining rollout schedule throughout the life of the rollout (which can be both frequent and quite onerous)
* Raising of PWN, amendment of PWN in case where the rollout schedule is modified
* Alignment of CRQ with clients, including weekly alignment calls with client’s PM
* Responsible for the Creation and maintenance of the “ways of working” document and ensuring the team adheres to this
* Available to the upgrade team throughout the night for any escalations
* Responsible for holding interviews with rollout team candidates
* Maintaining relationship with the clients Head of Operations plus Ops team lead
* Resolution of issues – point of contact within ETL (for rollout team and PDU when there are CSR issues requiring further information or acceptance of answers) and the client
* Resolution of issues – Progression of CSR
* Resolution of issues – Rescheduling upgrade, potentially liaising with upgrade team and on-site engineer Feeding back any errors or omissions found in implementation to the implementation instruction.
* Update of instruction
* Participation in internal PRM (prep) and customer PRM calls. In these calls answerable for all issues relating to rollout.
* Responsible for all RFx which touch the rollout understanding the technical impact, test effort, resource profile and cost implications.
* Rollout improvement project – being local SPOC for this project in order to keep close contact with global market/PDU counterparts to implement the best practices and new ways of working.

Wireless Technical Service Engineer

Wireless Technical Support Engineer

Location: Bristol

Contract Duration: 6 Months (with opportunity for extension)

Start Date: ASAP

Day Rate: £Negotiable

Our client, a major player in the mobile telecommunications industry are seeking a skilled Wireless Technical Support Engineer to join their team supporting their customer office in Bristol. You’ll be responsible for supporting the next generation of RAN network infrastructure & assisting to bring 5G to the UK.

As such this role is for someone who has proven experience of supporting a variety of Vendors and knowledge of 2G, 3G, 4G and 5G solutions alongside BTS, RNC & BSC solutions.

Role Resposibilities:

  • Interface & respond to customer technical requirements and issues, formulate & implement operation & maintenance solutions, in-time and effectively to solve the requirements & issues, and obtain customer satisfaction and the companies professional image.
  • To organize & conduct operation & maintenance activities as per customer maintenance contract.
  • Solving wireless technical issues, working with radio planning engineers, R&D engineers as needed.
  • GSM/UMTS/WiMAX/LTE access network equipment’s data configuration & daily maintenance.
  • Surveillance and remote fault resolution.
  • Commissioning and integrate BTS/NodeB/BSC/RNC/e NodeB on site.
  • Assist & support the Network operation centre so that maintenance services are implemented to a high standard and within the SLA.
  • Organize & conduct technical training and technical knowledge sharing in various forms to customer or internal audiences, with the intention to increase customer or internal audiences’ technical competency level.
  • Logging all support incidents in call-tracking database ensuring all data is complete and accurate.
  • Reproducing new or undocumented customer problems in a lab environment and providing evidence of findings to Escalation Support or Development Engineering, as appropriate.
  • Contribute to the Knowledge System database and share knowledge within the team.
  • Support the Incident, Change and Problem management processes.

Essential skills and experience:

  • General knowledge and understanding of 5G radio networks.
  • Hands-on RAN equipment rollout, swap & support experience in the UK.
  • Relevant Huawei/Nokia/Ericsson/Nortel/ALU element (Flexi, Ultrasite, Metrosite, RBS series, etc.) training and experience.
  • Good understanding of 2G/3G/4G telecom networks i.e. elements, protocols, services, configuration etc.
  • Huawei, Ericsson or Nokia equipment’s knowledge and implementation experience in the UK.

Desirable skills and experience:

  • Strong analytical and problem solving skills.
  • University degree in management, Telecommunication or Electrical / Electronic Engineering or relevant working experience.
  • Experience with operator O&M dept.

Interested and want to know more? Click Apply today!

Security Specialist

Job Title Security Specialist
Job Location – Reading, Berkshire
Job Role:

Responsibilities

  • Build and run the company’s network monitoring capabilities.
  • Ensure the best use of cyber security tools to protect the company, the customers, partners and systems from cyber-attacks and security incidents
  • Monitor security vulnerabilities and threats in network and host systems
  • Liaise and collaborate with key stakeholders in relation to IT security threats
  • Develop strategies to handle security incidents and trigger investigations
  • Implement an effective process for the reporting of security incidents
  • Responsible for creating and maintaining security incident response plans
  • Responsible for creating and maintaining IT Business Continuity Plans
  • Oversee the investigation of reported security breaches
  • Keep abreast with the latest regulations and compliance requirements
  • Champion and educate the organisation on the latest security strategies and technologies
  • Conduct continuous assessment of current IT security practices and systems and identify areas for improvement
  • Track latest IT security innovations and keeping abreast of latest cyber security technologies
  • Deliver new security technology approaches and implement next generation solutions
  • Create and implement a strategy for the deployment of information security technologies
  • Ensuring Security and Privacy Impact Assessments are carried out at design stage
  • Develop security tests for coding, and to carry out code security reviews
  • Contribute towards ISO, DPP, and other relevant accreditation
  • Maintain up to date knowledge and an awareness of security trends, keeping abreast of new risks, through self-education and attendance to industry seminars, to ensure ongoing security risk analysis and the implementation of technical systems and procedures to minimise risk
  • Liaise with clients and potential clients to confidently articulate and demonstrate our security capabilities
  • To attend IT security conferences or events for information gathering for presenting and sharing internally
  • To sit on internal security board meetings and customer meetings

Knowledge and Experience

  • You will be expected to hit the ground running in a fast-paced environment with a growing workload, and have a high enough skill set to solve problems and find solutions with minimal hand holding
  • Experience working with fast data processing workflows including environment and deployment models, ingest data pipelines, security, and infrastructure.
  • Skills in monitoring and configuring a range of security tools and determining the best course of action when they alert us that we need to take action.
  • A thorough understanding of cyber security and cyber-crime, including the key threats and the tools used to protect an organisation from them.
  • A track record of responding to a range of cyber security incidents in a calm and consistent manner.
  • Previous experience of cyber investigations and of internet topology and artifacts that can be used to identify attackers and the methods they use.
  • A proven cyber and information security background, ideally in financial services.
  • Exceptional communications skills, with the ability to translate complex technical concepts into everyday language.
  • CISM, CISSP, CEH or other cyber related qualification or training
  • You will be an existing participant and regular attendee of technical/security industry events
  • Change management and business process experience
  • Proven track record of driving change programmes
  • Excellent knowledge of general security risks, at both technical and business level
  • Technical understanding, of Firewalls, Routers, VPN’s, Penetration Testing, Server Hardening, User Access Rights.
  • Knowledge of all layers of security; Perimeter, Network, Application, Data, Operations, Policies, Monitoring and Response.
  • Provide to the business the security architecture experience needed in order to advise and ensure appropriate development and deployment of new products, services and environments
  • Manage and create IT Operations processes and Control activities across the business to ensure alignment with business priorities and engender continuous improvement.

Qualifications

  • CISM/CISA/CISSP/Security+/etc

Reward Analyst

Reward Analyst

Location: Winchester
Start date: ASAP
End Date: 25 October 2019
Pay Rate: £175 per day

Our client, one of the leaders in Broadcast infrastructure & telecommunications are seeking a skilled Reward analyst to join their team. Working from their offices in Winchester you will be assisting the Reward Manager with administrative duties surrounding Reward Analysis and Benchmarking.

If you are looking for the chance to work within a large and established business and contribute to their next stage of growth and change then this role is for you!

Duties Include:

  • Reporting to the Reward Manager, acting as the first point of contact for reward related queries to provide advice and guidance to the business and wider HR team
  • Benchmarking of roles in line with our career framework and pay policy principles and ensuring consistency across the business
  • Benefits administration, providing support to colleagues when required and contacting suppliers and broker.
  • Supporting our HR Business Partners with reward expertise.
  • Promoting and advising on all employee benefits, liaising with our broker and providers where required to ensure service levels are being achieved.
  • Co-ordinate various projects to ensure key activities and milestones are met
  • Operate a range of team processes to ensure key performance indicators are met
  • Provide support to the team by managing complex tasks
  • Maintain records, databases and reports as agreed with the team
  • Arrange for payment of invoices, expenses and approvals
  • Deliver a range of activities to tight timescales

Skills/Experience Required:

  • Previous experience with Reward Analysis
  • Experience of Willis Towers Watson job evaluation methodology, salary surveys and benchmarking
  • Understanding of payroll processes and salary sacrifice benefits design.
  • Able to analyse, interpret and present complex data
  • Proactive and able to work to tight timescales.

Interested and want to know more? Click Apply today!

Incident Manager

Job Title – Incident Manager

Job Location – Reading, Berkshire

Job Role:

Incident Managers will be responsible for managing the customer network incidents on a customer information system and Mobile Radio & Core Networks within SLA.

Responsibilities will include;

  • Acting as an escalation point for the Service Desk and customers
  • Documenting reports for post incident and quality metric analysis. This will include descriptions of incidents, its customer, financial impact, the root cause, outage times, the resolution and any follow up action
  • Working to an ITIL methodology
  • Ensuring incidents are resolved as quickly as possible, minimising service disruption and ensuring appropriate escalation paths are followed
  • Working with other areas of Service Management (Problem and Change)

Experience Required;

  • This would suit an experienced Incident/Problem/Jeopardy Manager who has moved into the role from Service Management / Service Delivery within a Mobile Telecoms environment
  • Knowledge of ITIL methodology (certifications would be beneficial)
  • Experience of defining and delivering process, procedure and supporting work development
  • Monitoring and Event Management, Incident / Problem process and procedure
  • Excellent customer facing skills
  • Excellent Team Management skills
  • Event/Helpdesk/Trouble Ticketing/Network Monitoring tools beneficial
  • Telecommunications background desirable
  • Flexible on working hours on a Rota basis with the other Incident Managers

Supporting Information

Day shift – 07:00 to 19:00
(working on a rota covering Monday to Sunday) typically 14-16 appearances per month.)

Rigging Team

Rigging Team

Nationwide

Rigging Teams needed to support 5G new builds across the UK.

Long-term contract available or would consider taking teams on under PAYE.

Rigging Teams will be responsible for;

  • 2100, 2600, 3500, MIMO Builds on Huawei
  • Fibre testing
  • RRU and feeder installation
  • Testing (PIM etc)

Rigging experience needed;

  • EE QPL training on Huawei; either 800, 1800, 2100, 2600, 3500
  • Strong understanding of Huawei 3900 in and outdoor
  • Previous experience as a Field Engineer / I&C Engineer / C&I Engineer / Rigger / Team Lead working on deployment projects in the UK
  • Previous new build rigging experience would be desirable

Installation & Commissioning Engineer certs;

  • Climbing & Tower Rescue (arqiva approved)
  • Medical
  • RF Awareness
  • Rooftop Safety & Access (arqiva approved)
  • Preferably 17th or 18th edition electrical certified (desired)
  • Manual Handling
  • Asbestos Awareness
  • First Aid at Height
  • NRSWA (desired)

For more information about the Rigging opportunities at Comvergent. Please get in touch!