Infrastructure Architect

Infrastructure Archiect
Winchester, Hampshire

Converged and Hyper-Converged Technologies (HCI) running VMware Infrastrcture Architect required for the following;

Responsibilities of Infrastructure Architect;

  • Produce detailed high and low level design proposals to ensure that they are delivered on time, meet the approved business requirements, align with IT strategy
  • Technical IT Infrastructure expert, experienced in producing client-server, multi-tiered architecture designs
  • Produce initiative mandates and business cases to support the development of IT Infrastructure and business systems
  • Look at future Infrastructure roadmap, assist the business in proposing solutions and produce designs for those solutions.
  • Creation of Architecture deliverables and templates i.e. Conceptual Design, High and Low Level Designs & Risk Analysis

IT Infrastructure Architect technical skills and experience;

  • Essential – Background in Designing Converged and Hyper Converged technologies (HCI) running VMware
  • Able to write designs covering multi datacentre architecture for Infrastructure as well as application solutions using Virtual Machine and Database replication.
  • Strong skills in providing technical solutions (7+ years)
  • Excellent arcticulate skills in producing HLD and LLDs
  • Previous Operational background in VMWare vSphere is advantageous.
  • Private or Public Cloud server virtualisations, IaaS, PaaS (including Hyper-v, AWS, VMware, Windows Azure)
  • Experience within SMART Metering / Utilities / Telecoms industry.

Qualifications from IT Infrastructure Architect;

  • Degree or relevant experience
  • TOGAF qualified
  • ITIL v3 Foundation
  • VMware Certified Professional
  • MCSE cloud platform and infrastructure

Comvergent are acting as an Employment agency on behalf of the client seeking a IT Infrastructure Architect on a 3 month rolling contract.
If you’re interested in applying for the IT Infrastructure Architect position and have the necessary skills, please get in touch and apply. Contract is outside of IR35.

Network Operations Engineer (SC Cleared)

Network Operations Engineer (SC CLEARED)

Location: Huddersfield

Start Date: ASAP


Role Summary:

  • The Network Operations Engineer reports to the Networks Operations Team Lead within IT&N, Networks Operations team providing 2nd/3rd Line technical support and ensuring our client are delivering operational services within the agreed SLA’s on complex IP networks that are used to serve the clients customers.
  • Provide technical guidance to technical teams on network related work to ensure the client provides solutions that fulfil customer’s requests while not comprising on quality.
  • Actively work on service improvement plans to drive service performance improvements and identify cost savings or increase in efficiency.
  • Provide full lifecycle management of network/security devices including reviewing and implementing network upgrades and decommissioning tasks.
  • Maintain security of the client’s network including implementing measures to safeguard.
  • Work with the Network Engineering team to ensure that network solutions are transitioned into the live environment without issue and in line with all service requirements
  • Plan and participate in BCDR planning and testing of critical network infrastructure systems for the client and their customers
  • The role will require the successful candidate to be on 24×7 oncall on a rota system.
  • The role will be based within the main office, however there will be a requirement to travel to different locations across the UK at times.

Experience required:

  • 3-5 year’s experience in an Operational Network support role.
  • Experienced in troubleshooting complex IP Networks.
  • Strong knowledge of Cisco devices including IOS and IOS XR operating systems.
  • Experience of routing protocols including BGP and OSPF.
  • Good knowledge of implementing and troubleshooting QOS on complex networks.
  • Experienced in Data Centre network technologies and troubleshooting.
  • Good understanding of security devices including firewall, threat and intrusion detection systems.
  • Working knowledge in configuring and troubleshooting wireless network technologies.
  • Understanding of F5 load balancers including LTM and GTM modules.

Interested? Click apply to find out more!

***Please note this role requires you have valid Security Clearance to be considered.***

Service Desk Engineer

Job Title – Service Desk Engineer

Job Location – Slough, Berkshire

Job Description:


  • Improve network and service performance, with particular focus on Network Availability & Cells out of Service (COOS)
  • Drive first time fixes and to expedite ticket resolution, especially on high priority faults
  • Implement a Technical Support Function to assist the Field Engineer community on faults that may require a deeper/broader technical knowledge
  • Operate a Jeopardy Management function, ensuring P1-P2 service affecting faults are dealt with urgently and that all P1-P4 SLA’s are maintained and exceeded if possible
  • Sustain consistent and efficient WLA’s
  • Support & help optimise field resource, drive service delivery and efficiency


  • Proven background in Telecoms (5 years minimum)
  • Experience of a fast moving dispatch department, ideally in a telecoms environment with demanding contract requirements
  • Demonstrate understanding of 3PP partners and when external agencies should be engaged in order to deliver world class results
  • Demonstrate knowledge of Health and Safety issues within a Field Operations environment.
  • Ability to decipher technical information on fault tickets
  • Ability to share and exercise knowledge transfer

PCN Rigging Team Lead

Job Title – Rigging Team Lead (Telecoms)

Job Location – North Central/South Central (2 positions Available)

Job Role

  • Carryout installations on multiple networks, on multi technology networks/feeder systems, achieving agreed performance target
  • Carryout feeder system commissioning across multi-customer, multi technology networks achieving agreed performance targets on installation works.
  • Participate on Aluminium feeder replacement Project within the specified working areas across the UK.
  • Participate on Cross Feeder Rectification Project within the specified working areas across the UK
  • Working in two man party teams, completing feeder upgrades / cross feeder rectification on the multiple network sites and ability to complete end to end testing with Site Master and PIM Tester on completion of works.
  • Keep diligent records and accurately update both internal FSO and Customer systems where necessary
  • Vehicle daily checks on vehicle. One vehicle per two-man team
  • Test equipment, Site Master / PIM Tester provided by Ericsson. ARP to provide on lap top
  • Understand and Demonstrate Vodafone, Telefonica and MBNL On Site Booking on Process and Shut Down Process and understanding any third-Party Processes (Arqiva WIG Etc) and the adherence to all access requirements


  • Experience of installation, commissioning, integration and maintenance activity on feeder systems across all mobile operators
  • Working knowledge of safety standards and regulations as well as fall protection practices and procedures
  • Able to read blue print and assembly/installation drawings
  • Physically able to perform all aspects of jobs, including climbing ladders and towers and working on rooftop sites/ elevated platforms
  • Installing and maintaining various associated hardware and equipment related to antennas, transmission and feeder systems and earthing;
  • Interact effectively and productively with Ericsson CAT 6 Climbers / Riggers operations/maintenance group as well as other installation engineers
  • Perform all general ground duties associated with running feeders’ systems and complete end to end testing with site master sweep test and PIM Tester;
  • Experience of working at heights and tower rescue / roof top and MEWP and current RF Awareness certificated course

NOC Engineer

NOC Engineer


Responsibilities of NOC Engineer;

  • Provide network monitoring and event management through the Operational Support Systems (OSS, i.e. Remdey) in line with Service Level Agreements
  • Remote monitoring and management of Ceragon IP10,IP20, SMC Spectrum 2, Nera and SIAE
  • IP connectivity, implementation, fault finding and testing switches, routers and radio equipment on remote sites
  • Managing incidents in accordance to SLAs and log
  • Fault finding on live circuits that carries specific traffic such as DAB digital radio or TV services
  • Coordinate with Field Engineers to troubleshoot, arrange access who can then carry out physical amendments once errors were identified.

NOC Engineer skills;

  • Previous experience in a NOC environment
  • Ceragon IP10,IP20, SMC Spectrum 2, Nera and SIAE.
  • DAB digital radio (DTTV)
  • Familiar with ITIL processes
  • Cisco routing and switching
  • VMware certified (desirable)
  • Linux
  • Netmaster

If you’re interested in the NOC Engineer position please contact the Comvergent recruitment team.

NOC Engineer rate: £200-225/day

IP Design Engineer

Job Title – IP Design Engineer

Job Location – Reading, Berkshire

Job Role:


  • Support Design function for Access Transport network (IP RAN, Backbone, Core)
  • Ensuring the system introduction processes are followed, including HLD / detailed design guidelines
  • Establish the access transport test bed and assosiated end-to-end testing capabilities
  • Develop the design strategy taking into consideration the various products and roadmaps
  • Ensure roadmaps are current and made available to dependent suppliers
  • Assess technical risk to the access transport network
  • Represent Transport Design on the Technical Committee
  • Background and skills from IP Design Engineer;

    • Must come from a TELECOMS IP background
    • Experience of IP RAN/Backbone/Core design.
    • Strong understanding of MBNL / 3UK access network and MBNL transport network tools and processes
    • Preferably Cisco Certified; CCNP, CCIE, HCNP, HCIE.
    • Good experience in HLD and LLD documentation
    • Design and commissioning experience
    • with routing protocols (OSPF, ISIS and BGP), SR (Segment routing).
    • Previous experience in configuring and troubleshooting Cisco/Nokia/Huawei routers
    • Detailed understanding of LTE migration and re-parenting processes and demonstrated ability to develop workflows across a multi-disciplinary team to deliver a high-volume migration programme
    • Understanding of the BT MEAS Direct Ethernet and IPVPN product portfolio

    Under the direction of the Technical Director, the IP Design Engineer will be responsible for Design, Testing and Acceptance of the access transport network programme.

    For more information regarding the IP Design Engineer please apply or contact Comvergent.

Field Engineer

Job Title – Field Engineer

Job Location – Various sites UK

Job Role:


  • Carryout reactive and proactive maintenance on multi-customer, multi technology networks, achieving agreed performance targets
  • Carryout project based on site installation, commissioning and integration activities across multi-customer, multi technology networks achieving agreed performance targets.
  • Work individually, as part of the FSO and wider teams to achieve right first time resolution of work within customer SLA’s without compromising safe working practices
  • Carry out the field related installation, commissioning and integration activities associated with agreed FSO project work
  • Assist in the development and review of FSO processes and procedures with a view to maximise efficiency
  • Keep diligent records and accurately update both internal FSO and Customer systems where necessary.


  • Must have experience with Huawei/Ericsson/Nokia BTS, Nokia Flexi and MW
  • Experience in Field Maintenance, commissioning & Integration
  • Must have all certs in date – Including Tower Rescue/Advance Climber (Or willing to complete prior to contract start)
  • Provide own Vehicle

Network Capacity Planning Lead

Network Capacity Planning Lead
Reading, Berkshire
Immediate Start

Responsibilities of Network Capacity Planning Lead;

  • Review network capacity reports and datasheets from various service providers and network users.
  • Produce and manage the Capacity Plan
  • Create regular management reports
  • Make recommendations to upgrade network and/or network re-arrangements
  • Track delivery of network upgrades

Background from Network Capacity Planning Lead;

  • Previous experience in a network capacity management role in the Telecommunications industry is essential
  • Strong understanding of MBNL / 3UK transport network network
  • Strong knowledge of Huawei router products
  • Experience using Huawei U2000
  • Ability to deign large networks with complex network technology (scale to 50 routers with MPLS L2/L3 VPN)
  • Understanding of the technologies used in the live MBNL network

The Network Capacity Planning Lead functions within the Access Transport Programme.
If you’re interested in hearing more about the Network Capacity Planning Lead role, please apply or contact Comvergent directly.

Data Centre Engineer

Data Centre Engineer
Location: Frankfurt, Germany
Start Date: Immediate Start

Data Centre Engineer responsibilities;

  • Provide first point of contact into Operations for staff with technical issues supporting installation and deployment of new hardware in Data Centre
  • Identify and troubleshoot failure diagnostics and perform initial maintenance.
  • Ensure regular reporting service performance and quality metrics (Trouble Tickets managed within SLA’s and priority).
  • Own customer issues through to resolution and escalate to the next level of support or management when required
  • Logging of faults
  • Keeping Equipment asset reports accurate
  • Providing business updates to customers on a daily basis through conference calls and reporting.
  • Provide cover for 2nd Line support where required

Experience from Data Centre Engineer:

  • 1+ year Server Maintenance or Linux system maintenance
  • Previous experience in 1st Line / 2nd Line troubleshooting

Data Centre Engineer skills and experience required;

  • Knowledge of networking and server – Cisco or Huawei (certification is preferred; CCNA, CCNP, HCNP, HCNA, etc.)
  • Must be able to work on rotational shift (nights and days)
  • Proficient in the use of fault management systems and MS Office tools.
  • Exposure to a Data Centre working environment would be beneficial as would a Data Centre certification or qualification
  • Excellent communication skills, both written and verbal.
  • Demonstrate ability to prioritise and manage tasks pressure
  • Excellent customer service skills.
  • Tencent tracking system knowledge would be beneficial but training is provided
  • Fluent English language skills; reading and writing

If you’re interested in hearing more about the Data Centre Engineer position, please apply.

Digital Engagement Lead

Job Title – Digital Engagement Lead

Job Location – Guildford, Surrey

Job Role:

Job Description

As a Digital Engagement Lead, you’ll be responsible for leading a functional digital communications team across Europe and Latin America. You will be responsible for driving customer engagements and brand positioning activities on all our digital channels. Through strategic thinking, strong data driven customer insight, and operational excellence, you’ll maximise scale and efficiency of our customer engagement and brand awareness in the digital space. You’ll work closely with customer marketing, strategic marketing and external communications teams to enhance our interaction with customers and our target audiences.


  • Owning and leading all digital channels strategies and execution in the market area
  • Defining our channel, audience and content strategies and manage a continuous, meticulously planned and documented execution plan
  • Writing up proposals, testing roadmaps and campaign reviews
  • Special focus on targeting customers in the digital channels, segmentation and targeting and evaluation
  • Delivering consistent engagement growth and digital activation performance improvements
  • Forecasting and analysing channel performance and opportunities
  • Working closely with other marketing and communication teams within the market area, especially customer marketing, strategic marketing and external communications teams, to ensure key launches and programs are supported.
  • Bring offline customer engagement to online and broaden our activities towards our customers in digital channels
  • Functionally leading digital communications teams in the market area


  • Extensive experience working with the tools and techniques of digital communications
  • Ability to think strategically and operationally, delivering the day to day engagement while defining and leading the future direction
  • Highly analytic and passionate about data and able to find insight in it
  • A strong collaborator able to influence stakeholders at all levels
  • Experienced in multi-territory digital campaign management
  • High effective communicator able to present complex and data rich proposals simply, both in written and verbal form.