Product & Solutions Engineer

Product and Solutions Engineer

Are you a seasoned solutions & product design veteran within the mobile telecoms sector?

Are you looking for a long-term role, with a company that actively invests in the careers and professional development of their employees?

Our Client, a Europe leading specialist in tower operation and mobile network infrastructure provision, are seeking a knowledgeable Product and Solutions Engineer to join their team, working within their office in Reading (3 days in office 2 days remote)

Reporting to the Head of Product & Solutions, you will be part of a team whose purpose is to help create products and solutions to sell to both MNO’s (mobile network operators) and other customers across the UK. To achieve this, you will collaborate with other teams within the business to assess customer requirements and provide the technical input which leads to the creation of desired products, solutions, services, and capabilities.

The Product and Solutions Engineer will also be responsible for:

  • Capturing and assessing detailed customer requirements, and work with the sales team to identify and create customised solutions, based on common products, components, and capabilities
  • Identifying and engaging with suitable potential suppliers and partners
  • Developing and maintaining relationships with customers & suppliers at SME level
  • Leading projects and work in a virtual team
  • Assessing the business impact that certain technical choices have
  • Producing documentation, including requirements specifications, and product/solution specifications
  • Undertaking design and costing of new products and solutions, at each stage of design maturity
  • Developing business cases to meet Client’s rules/financial hurdles
  • Performing technical testing and arranging trials as required
  • Supporting the sales team with all technical related queries
  • Functioning as a Subject Matter Expert and providing Technology insight – including opportunities and threats. Continual research of current and emerging technologies and proposing changes where needed

We would welcome applications from people with the following skills and experience:

  • Demonstrable experience within Telecoms industry ideally 5 years+ working within, or closely with MNOs.
  • Degree level education in an engineering or other relevant discipline
  • A solid understanding of:
    • RF environment for macro sites and small cells
    • Site design and deployment, including a working knowledge of acquisition, design, and planning requirements for both rooftop and greenfield deployment
    • Structural aspects for site design
    • Small Cell deployment
    • In building cellular systems
  • A deeper knowledge in one (or more) of the following would also be desirable:
    • DAS systems
    • Open RAN
    • Private networks
    • Connectivity
    • Network architecture
    • 5G
    • Wi-Fi
    • Data networks
  • Knowledge of GIS/Mapping tools at an intermediate level would be advantageous
  • Able to lead projects and work in a virtual team and work with customers & suppliers at SME level
  • Ability to present ideas in a clear, user-friendly way
  • Excellent attention to detail
  • Availability to travel when required for the role

Interested and want to know more? Click Apply* today!

Location: Reading (RG1) – 3 days working in the office, 2 days remote

Employment type: Permanent

Salary Expectation: £52,000£62,000 per annum + bonus and employee benefits

Start Date: ASAP

*Please note our client’s offices, alongside our own, close for Christmas but your application will be reviewed on our return, which will be from the 4th of January onwards.

Project Coordinator

Project Coordinator

Do you want a long term and rewarding career in a company that encourages growth and development?

If you answered yes, we want to hear from you.

At Comvergent we make networks work and despite the challenges over the last year have entered an exciting stage of business growth. As such we are seeking a Project Coordinator to join our Fibre Deployment team.

The Project Coordinator will be working within the heart of our Fibre Deployment Team, under the guidance of the Fibre Deployment Director and will primarily be focused on securing permits & arranging site access for our Delivery Managers across the UK. This role is ideal for someone with 1-3 years’ experience in a similar position within the Fibre industry, who is looking to develop their career further within a new and rapidly growing PMO function.

The Project Coordinator will be responsible for:

  • Supporting the project manager and commercial lead as required with data entry onto ERP and tracking systems and to provide status updates
  • Assisting with requirements around securing permits for site access and complete associated reports on a bi-daily basis
  • Updating the client database with relevant up to date information in an accurate and timely manner
  • Ensuring ERP is updated via bulk upload, Status updates and PO creation / Receipts
  • Assisting with collating and generating handover/job packs when required
  • Booking site access according to site provider requirements and record site access on Project Tracker
  • Booking outages as per client/job requirements and record on Project Tracker
  • Ordering materials as required on the job materials pick list, quote PO
  • Recording updates on the Project Tracker

We welcome applications from people with the following skills and experience:

  • 2-3 years previous experience in a similar role within the fibre deployment industry is essential
  • A willingness to learn and high attention to detail
  • Enthusiastic and passionate about their work
  • Effective communication and influencing skills
  • Flexibility in approach to work
  • Excellent organisational, time management and administrative skills
  • Experienced in MS Office, Excel, word, MS Project preferred
  • Ability to work under pressure and with time constraints

In return, you’ll work for a close-knit, innovative company that is invested in your well-being and personal development. Committed to employee engagement, Comvergent empowers each staff member to achieve their goals.

Comvergent promote other benefits such as; breakfast mornings, employee fun days, staff events and other innovative ideas brought forward by the Comvergent Committee.

We are also proud to support both national and local charities through a range of fundraising activities that we encourage staff get involved in.

Interested and want to know more? Click Apply today!

Location: Blend of Remote and office work with locations in Manchester, Glasgow, Milton Keynes & Stratford upon Avon

Role Type: Permanent

Start Date: ASAP

Salary: Negotiable with employee benefits (including health insurance and other perks)

Trainee Cable Puller

Trainee Cable Puller

Do you want a long term and rewarding career in a company that encourages growth and development?

Are you looking to get a start in the telecoms industry?

If you answered yes, we want to hear from you.

At Comvergent we make networks work and despite the challenges over the last year have entered an exciting stage of new business growth. As such we are seeking Trainee Cable Pullers to join our team working across Lincolnshire.

The Trainee Cable Pullers will primarily be in 2 man teams working on both underground and overhead fibre cable networks.

We’ll provide all the tools, training, certifications and a vehicle to get you started. So all you need is a desire and drive to excel.

The Trainee Cable Pullers will also be responsible for:

  • Test Roding and Roping of underground ducts and the identification of traffic management requirements.
  • Identification of tree cutting requirements if works are Overhead.
  • Production of SLD’s on successful completion of tasks along with the creation of accurate A55 documents using Planpoint application or similar.
  • Understanding Microsoft Word/Excel/PDF based Job Packs.
  • Understanding BT Duct diagrams.
  • Working outdoors in all weathers. All equipment and vehicles will be provided by Comvergent Limited necessary to carry out the relevant roles.
  • Travel to and from various exchange locations as and when required.
  • Working to PON completion deadlines to ensure operational requirements are met along with working in confined spaces.
  • Completion of works to a high standard is expected by Comvergent Limited
  • Flexibility with regards to working hours as some locations may be out of hours due to traffic restrictions as well as being prepared to work out of the area if required (accommodation will be provided on these occasions)
  • Attend accredited training courses as and when required. Full training and accreditation support will be provided.
  • Adhering to all Comvergent Limited Health and Safety policies at all times.

We would welcome applicants with the following skills and qualifications:

  • Drive and determination to get the job done. The training and the tools will be provided but only you can bring the drive to get a job over the finish line.
  • A technical mindset and is comfortable with software like Microsoft office.
  • Full UK manual driving license held for a minimum of 12 months.
  • UK trailer licence would be desirable by at least one member of the team.
  • Ability to work unsupervised in teams of two (once trained up) and have a strong customer focused attitude.

In return, you’ll work for a close-knit, innovative company that is invested in your well-being and personal development. Committed to employee engagement, Comvergent empowers each staff member to achieve their goals.

You’ll work with a team of colleagues who take pride in their role and believe in cooperation and openness with each other.

Comvergent promote other benefits through staff events and other innovative ideas brought forward by the Comvergent Committee.

We are also proud to support both national and local charities through a range of fundraising activities that we encourage staff get involved in.

Location: Lincolnshire

Role Type: Permanent

Start Date: ASAP

Salary: £22- 23k with employee benefits (including private healthcare, dental).

Interested and want to know more? Click Apply today!

Network Performance Engineer

Job Title – Network Performance Engineer

Job Location – Remote (with travel to Reading occasionally)

Job Role:

Working as part of the existing core service reliability team covering performance and optimisation you will lead delivery for a specific MS contract ensuring required network performance is achieved. You will be responsible for ensuring any issues relating to “in life” performance are addressed and demonstrating the value of the client in the end to end service chain. Woking closely with the wider Service Ops Team you will ensure that actions undertaken as part of the delivery do not negatively impact with wider MS Scope and any improvement initiatives are shared across the other domains.
It is a customer-facing role and will also be a key interface towards the clients Service Delivery Units (SDU) to secure the Operational Performance.

Responsibilities

  • Responsible for ensuring we can achieve the Network Performance levels defined within the contract controlling delivery and working with other members of the team to address issues.
  • Tracking performance of the KPIs and the things which can influence and impact the delivery.
  • Driving and owning actions required to improve delivery performance working with local and offshore Service Delivery Units (SDU), 3PP’s and the customer.
  • Maintaining and developing effective business relationships with key customers and stakeholders (Internal and external) ensuring clear processes are in place to manage relevant activities in line with business and customer risks and benefits.
  • Supporting/Leading monthly performance and operational reviews with the customer and key internal stakeholders.
  • Supporting requirement definition and business impact of new service requests received from the customer.
  • Working in conjunction with the Service improvement lead identify and support improvements in the performance and management of the service.

Experience

  • Previous experience leading a Network Performance Team
  • Prior experience working alongside an SDU
  • Prior experience relating to “In life” performance of networks
  • Prior experience in building relationships with stakeholders (internal & external)